Troubleshooting

Troubleshooting

Problem

 

Action

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Plug the power cord into a live electrical outlet.

 

 

 

 

• Check the fuse or reset the circuit breaker.

 

 

 

 

 

 

 

 

 

Close the door and press

 

 

 

Start/Pause to start the washing

 

 

 

 

 

machine. For your safety, the washing machine will not

 

 

 

tumble or spin unless the door is closed.

 

 

 

 

Before the washing machine starts to fill, it will

make a series

 

 

of clicking noises to check the door lock and does a quick

 

Stops.

 

drain.

 

 

 

 

• There may be a pause or soak period in the cycle. Wait briefly

 

 

 

and the washing machine may start.

 

 

 

 

 

Make sure the mesh filter of the water supply hose at the

 

 

water taps is not clogged. Periodically clean the mesh filter.

 

If the washing machine is not supplied with sufficient power,

 

 

the washing machine temporarily will not drain or spin. As

 

 

soon as the washing machine regains sufficient

power, it

will

 

 

operate normally.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Fully open both taps.

 

 

 

 

 

• Make sure the temperature selection is correct.

 

 

 

 

• Make sure the hoses are connected to the correct taps. Flush

 

 

water lines.

 

 

 

 

 

• Make sure the water heater is set to supply a minimum 120

 

 

°F (49 °C) hot water at the tap. Also, check the water heater

 

 

capacity and recovery rate.

 

 

 

 

Fills with the wrong

Disconnect the hoses and clean the mesh filter. The

mesh

 

filter may be clogged.

 

 

 

 

water temperature.

 

 

 

 

 

While the washing machine fills, the

water temperature

may

 

 

 

change as the automatic temperature control feature checks

 

 

incoming water temperature. This is normal.

 

 

 

 

While the washing machine fills, you

may notice just

hot and/

 

 

or just cold water going through the dispenser when cold or

 

 

warm temperatures are selected. This is a normal function

 

 

of the automatic temperature control feature as the washing

 

 

machine determines the water temperature.

 

 

 

 

 

 

 

 

 

 

 

 

 

• Use the High or Extra High spin speed.

 

 

 

Load is wet at the

Use high efficiency (HE) detergent to reduce oversudsing.

• Load is too small. Small loads (one or two items) may become

end of a cycle.

 

unbalanced and not spin completely.

 

 

 

 

 

 

 

 

 

 

 

• Make sure the drain hose is not kinked or clogged.

 

 

 

 

 

 

 

 

 

 

 

 

 

50  English

Untitled-1 50

2018-01-19 ￿￿ 10:43:08

Page 50
Image 50
Samsung WW70J5355FW/AD, WW70J5355MW/AD manual Change as the automatic temperature control feature checks

WW70J5355MW/AD, WW70J5355FW/AD specifications

Samsung WW9AJ6400CW/EG and WW70J5355MW/AD are two outstanding washing machine models that reflect the brand's dedication to innovation, performance, and energy efficiency. Both machines are designed to cater to the modern household's needs while providing advanced technology to ensure optimal cleaning results.

The Samsung WW9AJ6400CW/EG is a front-loading washing machine that boasts a generous capacity of 9 kilograms, making it ideal for large families or those with substantial laundry demands. This model is equipped with Samsung's EcoBubble technology, which allows for effective cleaning even at lower temperatures. It generates bubbles that penetrate fabric quickly, ensuring that detergent reaches even the most stubborn stains while being gentle on clothes.

One of the key features of the WW9AJ6400CW/EG is its Digital Inverter Motor. This motor operates quieter and more efficiently than traditional motors, resulting in reduced energy consumption and increased reliability. The washing machine also comes with a variety of wash programs and options, including Quick Wash for fast turnaround on lightly soiled garments, and an Allergy Care program that helps eliminate allergens from fabrics, making it perfect for those with sensitive skin.

On the other hand, the Samsung WW70J5355MW/AD is a 7-kilogram front loader that balances features and affordability. It also incorporates EcoBubble technology, ensuring effective cleaning while being energy-efficient. The model offers a diamond drum design, which prevents fabric snagging and helps maintain the quality of the clothing.

The WW70J5355MW/AD features a ceramic heater that is more resistant to scaling and corrosion compared to conventional heaters, leading to a longer machine lifespan and stable performance. Additionally, the machine’s Smart Check feature allows users to troubleshoot problems using a smartphone app, providing convenience and saving time on service calls.

Both washing machines are designed with user-friendly interfaces and durable construction. They come equipped with energy-efficient ratings, contributing to lower utility bills, which is a critical aspect for environmentally conscious consumers.

In summary, Samsung's WW9AJ6400CW/EG and WW70J5355MW/AD models represent a blend of advanced technology, versatility, and efficiency, making them excellent choices for families looking for reliable washing solutions. Their innovative features like EcoBubble technology, Digital Inverter Motor, and user-centric designs demonstrate Samsung’s commitment to enhancing the laundry experience.