Information codes

Troubleshooting

If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.

Code		Action

	Water is not supplied.
	• Make sure the water taps are open.
	• Make sure the water hoses are not clogged.
	• Make sure the water taps are not frozen.
4C	•	Make sure the washing machine is operating with sufficient
		water pressure.
	• Make sure that the cold water tap and the hot water tap are
		properly connected.
	• Clean the mesh filter as it may be clogged.

	•	Make sure the cold water supply hose is firmly connected to
4C2		the cold water tap.
4C2		If it is connected to the hot water tap, the laundry may be
		If it is connected to the hot water tap, the laundry may be
		deformed with some cycles.

	Water is not draining.
	• Make sure the drain hose is not frozen or clogged.
	• Make sure the drain hose is positioned correctly, depending on
		the connection type.
5C	•	Clean the debris filter as it may be clogged.
	• Make sure the drain hose is straightened all the way to the
		drain system.
	• If the information code remains, contact a customer service
		centre.

	Operating the washer with the door open.
dC	•	Make sure the door is properly closed.
	• Make sure laundry is not caught in the door.

	Water is overflowed.
OC	•	Restart after spinning.
OC	•	If the information code remains on the display, contact a local
	•
		Samsung service centre.

	Check the drain hose.
	• Make sure the end of the drain hose is not placed on the floor.
LC, LC1	•	Make sure the drain hose is not clogged.
	• If the information code remains, contact a customer service
		centre.

50 English

WW6000J-03580E-06_EN.indd 50

3/30/2017 3:16:01 PM

WW91J6400CW/EN, WW80J6403EW/EN, WW80J6400CW/EG, WW80J6400CW/EN, WW81J6400CW/EN specifications

The Samsung WW80J6403EW/EG, WW80J6400EW/EG, WW90J6400CW/EG, WW81J6400EW/EG, and WW80J6400CW/EG are part of Samsung's advanced line of washing machines, designed to offer superior cleaning performance along with innovative technology to enhance the user experience. These models feature a modern design with a user-friendly interface, ensuring a seamless operation for various laundry needs.

One of the standout features of these washing machines is their EcoBubble technology. This innovative washing system generates bubbles that penetrate fabrics more quickly than traditional water methods, ensuring a deep clean even at lower temperatures. This not only protects your clothes from high temperature damage but also contributes to energy savings.

The digital inverter motor is another significant aspect of these machines. This motor operates quietly yet efficiently, reducing energy consumption while increasing durability and minimizing maintenance needs. Users can expect lower noise levels and a longer lifespan for the machine, making it an excellent choice for any household.

Each model in this series incorporates an impressive array of washing programs tailored to different fabric types and soil levels, including options for cotton, synthetics, and delicate materials. The add wash door is a practical feature that allows users to add forgotten garments mid-cycle without interrupting the wash, ensuring no item is left behind.

Moreover, the WW80 and WW90 series benefit from Samsung's Smart Check technology, which enables users to diagnose problems via their smartphone. This convenient feature helps identify issues quickly, reducing the need for expensive service visits and allowing for a timely resolution.

The space-saving design of these front-load washers ensures they fit seamlessly into any laundry room. Some models, like the WW90J6400CW/EG, have a larger capacity, accommodating up to 9 kg of laundry, making them ideal for families or individuals with larger washing needs.

In terms of cleaning performance, the Eco Drum Clean feature ensures the drum remains fresh and hygienic. This automated cleaning program removes any residue and dirt from the drum, guaranteeing optimal performance and maintaining the longevity of the machine.

Overall, the Samsung WW80J6403EW/EG, WW80J6400EW/EG, WW90J6400CW/EG, WW81J6400EW/EG, and WW80J6400CW/EG represent a perfect blend of innovative technologies, energy efficiency, and user-centric design, establishing them as standout choices in the competitive washing machine market.

Samsung WW80J6400CW/EG, WW80J6400CW/EN, WW80J6403EW/EN, WW81J6400CW/EN manual Information codes

Models: WW91J6400CW/EN WW80J6403EW/EN WW80J6400CW/EG WW80J6400CW/EN WW81J6400CW/EN

Troubleshooting

Troubleshooting