Troubleshooting

Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem

 

Action

 

 

 

• Make sure the washing machine is plugged in.

 

• Make sure the door is properly closed.

 

• Make sure the water taps are open.

 

• Make sure to press or tap Start/Pause to start the washing

Does not start.

 

machine.

 

•

Make sure Child Lock is not activated.

 

•

Before the washing machine starts to fill, it will make a series of

 

 

clicking noises to check the door lock and does a quick drain.

 

• Check the fuse or reset the circuit breaker.

 

 

 

• Fully open the water tap.

Water supply is

•

Make sure the door is properly closed.

insufficient, or no

•

Make sure the water supply hose is not frozen.

water is supplied.

•

Make sure the water supply hose is not kinked or clogged.

 

•

Make sure there is sufficient water pressure.

 

 

 

 

•

Make sure the washing machine is running with sufficient water

 

 

pressure.

After a cycle,

• Make sure the detergent is added to the centre of the detergent

 

drawer.

detergent remains in

 

• Make sure the rinse cap is inserted properly.

the detergent drawer.

•

If using granular detergent, make sure the detergent selector is

 

 

 

in the upper position.

 

• Remove the rinse cap and clean the detergent drawer.

 

 

 

• Make sure the washing machine is installed on a level, solid

 

 

floor that is not slippery.

 

 

If the floor is not level, use the levelling feet to adjust the

 

 

height of the washing machine.

 

• Make sure the shipping bolts are removed.

Excessive vibrations

• Make sure the washing machine is not contacting any other

 

object.

or makes noise.

 

•

Make sure the laundry load is balanced.

 

 

• The motor can cause noise during normal operation.

 

• Overalls or metal-decorated clothes can cause noise while being

 

 

washed. This is normal.

 

• Metal objects such as coins can cause noise. After washing,

 

 

remove these objects from the drum or filter case.

 

 

 

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Samsung WW80J6400CW/EN, WW80J6400CW/EG, WW80J6403EW/EN, WW81J6400CW/EN, WW91J6400CW/EN manual Troubleshooting, Checkpoints
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WW91J6400CW/EN, WW80J6403EW/EN, WW80J6400CW/EG, WW80J6400CW/EN, WW81J6400CW/EN specifications

The Samsung WW80J6403EW/EG, WW80J6400EW/EG, WW90J6400CW/EG, WW81J6400EW/EG, and WW80J6400CW/EG are part of Samsung's advanced line of washing machines, designed to offer superior cleaning performance along with innovative technology to enhance the user experience. These models feature a modern design with a user-friendly interface, ensuring a seamless operation for various laundry needs.

One of the standout features of these washing machines is their EcoBubble technology. This innovative washing system generates bubbles that penetrate fabrics more quickly than traditional water methods, ensuring a deep clean even at lower temperatures. This not only protects your clothes from high temperature damage but also contributes to energy savings.

The digital inverter motor is another significant aspect of these machines. This motor operates quietly yet efficiently, reducing energy consumption while increasing durability and minimizing maintenance needs. Users can expect lower noise levels and a longer lifespan for the machine, making it an excellent choice for any household.

Each model in this series incorporates an impressive array of washing programs tailored to different fabric types and soil levels, including options for cotton, synthetics, and delicate materials. The add wash door is a practical feature that allows users to add forgotten garments mid-cycle without interrupting the wash, ensuring no item is left behind.

Moreover, the WW80 and WW90 series benefit from Samsung's Smart Check technology, which enables users to diagnose problems via their smartphone. This convenient feature helps identify issues quickly, reducing the need for expensive service visits and allowing for a timely resolution.

The space-saving design of these front-load washers ensures they fit seamlessly into any laundry room. Some models, like the WW90J6400CW/EG, have a larger capacity, accommodating up to 9 kg of laundry, making them ideal for families or individuals with larger washing needs.

In terms of cleaning performance, the Eco Drum Clean feature ensures the drum remains fresh and hygienic. This automated cleaning program removes any residue and dirt from the drum, guaranteeing optimal performance and maintaining the longevity of the machine.

Overall, the Samsung WW80J6403EW/EG, WW80J6400EW/EG, WW90J6400CW/EG, WW81J6400EW/EG, and WW80J6400CW/EG represent a perfect blend of innovative technologies, energy efficiency, and user-centric design, establishing them as standout choices in the competitive washing machine market.
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