TROUBLESHOOTING
Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 36.
RANGE DOES NOT WORK
PROBLEM | CAUSE |
Nothing works | • The range is not plugged into a properly grounded outlet (120v polarized). |
| • The range is not properly connected to the gas supply. Contact a designated |
| service technician to reconnect the range to the gas supply. (See the |
| Installation Instructions.) |
| • You have blown a household fuse or tripped a circuit breaker. |
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OVEN/BROILER BURNER
| PROBLEM | CAUSE | |||
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| The oven does not work | • You have not set the electronic control correctly. Refer to setting the |
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| electronic oven control section. | |||
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| • The main or regulator gas shutoff valve is in the off position. (See the | |||
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| Installation Instructions.) | |||
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| Burner makes muffled | • This is normal. This sound occurs when the oven burner cycles on and off | |||
| ticking noise when in use | to insure proper oven temperature. |
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| The burner fails to light | • The ignition system is broken. Contact a designated service technician to | |||
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| replace it. | |||
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| • You have blown a household fuse or tripped a circuit breaker. |
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| The burner flames lift | • The air/gas mixture is incorrect. Contact a designated service technician to | |||
| away from the ports, are | check the air/gas mixture or see the Installation Instructions. | |||
| yellow, or are noisy |
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SURFACE BURNERS
PROBLEM | CAUSE | |||
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The burner fails to light | • The control knob is not set correctly. Push in the control knobs before turning | |||
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| them. Make sure the control knob is turned to the LIGHT position. (See page 6.) | ||
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| • You have blown a household fuse or tripped a circuit breaker. | ||
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| • The burner ports may be clogged. Clean them with a straight pin. (See page 31.) | ||
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The burner flames are | • The burner ports may be clogged. Clean them with a straight pin. (See page 31.) | |||
uneven | • The burner caps may not be positioned properly. (See page 31.) |
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The burner flames lift off | • The burner needs cleaning. (See pages 30 and 31.) | |||
the ports, are yellow, or | • The air/gas mixture is incorrect. Contact a designated service technician to | |||
are noisy when turned off | ||||
check the air/gas mixture or see the Installation Instructions. | ||||
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The burner makes a | • The burner is wet from washing. Let it dry. | |||
popping noise when on |
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