Troubleshooting
Troubleshooting
Code | Action | |
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| This message appears when you open the Add Door without | |
| pressing Start/Pause. If this happens, do one of the following: | |
| • Press the Add Door to close properly. Then, press Start/Pause | |
DDC, ddC | and try again. | |
| • To add laundry, open the Add Door and input laundry. Close | |
| the Add Door properly. Then, press Start/Pause to resume | |
| operation. | |
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| The MEMS sensor is not working properly. | |
8C | • Turn the machine off, and restart the cycle. | |
• If the information code remains, contact a local Samsung | ||
| ||
| service centre. | |
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| |
| Check communications between the main and the inverter PBAs. | |
| • Depending on the state, the machine may automatically | |
AC6 | returns to normal operation. | |
• Turn the machine off, and restart the cycle. | ||
| ||
| • If the information code remains, contact a local Samsung | |
| service centre. | |
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| |
| The Main Door lock/unlock is not working properly. | |
DC1 | • Turn the machine off, and restart the cycle. | |
• If the information code remains, contact a local Samsung | ||
| ||
| service centre. | |
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| The Add Door lock/unlock is not working properly. | |
DC3 | • Turn the machine off, and restart the cycle. | |
• If the information code remains, contact a local Samsung | ||
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| service centre. | |
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If any information code keeps appearing on the screen, contact a local Samsung service centre.
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