Information codes
If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.
CODE SYMBOL | SOLUTION | |
|
| |
dE | • Make sure the door is firmly closed. | |
• Make sure that laundry is not caught in the door. | ||
| ||
|
| |
| • Make sure the source water tap is turned on. | |
| • Check the water pressure. | |
4E | • Clean the mesh filters of water hose. | |
| When the washer displays the “4E” code, the washer do draining for | |
| 3 minutes. During this time, the Power button is inoperative. | |
|
| |
| • Clean the debris filter. | |
5E | • Make sure the drainage hose is installed correctly. | |
| • Clean the water hose mesh filter. | |
| • The laundry load is unbalanced. Redistribute the load. If only one item | |
UE | of clothing needs washing, such as a bathrobe or pair of jeans, the | |
final spin result might be unsatisfactory and an “UE” error message will | ||
| ||
| be shown in the display window. | |
|
| |
cE/3E | • Call the | |
|
| |
| • This occurs when too much foaming is detected. It is also displayed | |
Sd/Sud | while foaming is removed. When the removal is finished, the normal | |
cycle proceeds.(This is one of the normal operations. It is an error for | ||
| ||
| preventing | |
|
| |
| • If the voltage of the supplied power is instable, the washing machine | |
Uc | will be paused to protect its electric devices. |
•If the correct voltage is supplied, the cycle will resume automatically.
If any information code keeps appearing on the screen, contact a local Samsung service center.
06 TROUBLESHOOTING
English - 37
2016/2/5 17:05:08
