Chapter Troubleshooting | Samsung XE300TZCK01US guide

Chapter 4. Troubleshooting

Recovering the Computer (Optional)	84
Q&A	87

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Samsung XE300TZCK01US user manual Chapter Troubleshooting

Contents

Page Contents Chapter Getting Started Before You Start Software Usage Instructions Safety Precaution Notations Text NotationsCopyright OS and Software Support Performance Information and Restriction About the Product Capacity Representation StandardAbout the capacity representation of the storage About Memory Capacity Representation Safety Precautions Installation RelatedKeep the plastic bags out of the reach of children There is a danger of suffocation Power Related Do not touch the main plug or power cord with wet handsDo not unplug the power cord by pulling the cable only There is a danger of electric shock or fire AC Adapter Usage Precautions Connect the power cord to the AC adapter firmlyUse only the AC adapter supplied with the product Battery Usage Related Use an authorized battery and AC adapter onlyThere is a danger of electric shock or choking There is a danger of an explosion or fire Usage Related There is a danger of electric shock or damage to the product Upgrade Related Never disassemble the power supply or AC adapterThis may result in harming or burning your skin Security and Movement Related Failure to do so may cause electric shock Use only a battery authorized by Samsung Electronics Do not place a heavy object over the productDispose of worn-out batteries properly Use a wall outlet or multi-plug with a grounding part Do not drop or knock the product Do not insert your fingers into the PC Card Slot Check CDs for cracks and damage prior to use Carefully touch a part or device of the product Take care not to throw or drop a computer part or deviceUse parts authorized by Samsung Electronics only Never disassemble or repair the product by yourself Safety Precautions Using the Power Supply in an Airplane When Using the AC Power Plug When Using the Auto Adapter When Using the Airplane Charging Coverter Proper Posture During Computer Use Proper Posture Eye Position Hand PositionKeep your arm at a right angle as shown by the figure Volume Control Headphones and Speakers Check your volume first to listen to musicUse Time Break Time Illumination Overview Front View Right View Supplies power to the computer Left ViewJack headset Device used to generate sound Top View Rear View Record videoYou can take a picture or make a movie Adjusting the screen brightness Turning the Computer On and OffTurning the computer on About Windows Activation Click Settings Power Shut down Turning the computer offPurchased operating system Save all your data before clicking on Shut down Chapter Using Windows What is Microsoft Windows 8? Select Charm menu Settings HelpDisplaying Help Information Screen At a Glance Start Screen Desktop Displaying Documents and FilesTop or bottom right of the screen to Display the Charms Using the Charms Activating the Charms Changing the Settings Change PC settingsClick the Charms Settings Function Description Using Apps Using AppsStarting/Exiting an App Displaying Currently Running Apps Running Two Apps at the Same Time Right, you can split the screen to display multiple AppsSupported screen split ratios are 37 or Store App Using the Windows Store Adding/Removing an App to/from the Start ScreenIs activated at the bottom of your screen Continue after registering your Microsoft Account Configuring your Microsoft Account Windows Hot Key Function Chapter Using the computer Using the Touch Screen Using the Touch ScreenLearning basic touch screen operations Touch Operation Function Description Displays the last run App Slightly press with your finger to select an itemScreen, the corresponding capability is activated Touching and dragging Touch Operation Zooms in or out of the targetTarget or more detailed information Your mouse Using the S Pen optional Taking Out the S PenTypes of pen tips Pen structure and functions Settings Calibrate Replacing the pen tipScreen Calibration Using the Tablet PC Input Panel Entering CharactersPress All Apps Entering characters using the Touch Keyboard Input ModeDisplay the Tablet PC Input Panel Press the Touch Keyboard icon Entering characters in Handwriting Mode Touch screen use precautionsPress the Handwriting Mode icon Tablet PC Input Using the card Multi Card Slot OptionalMemory Card Naming To remove a memory card To format a memory cardClick the Windows Explorer Format Connecting an External Display Device Connecting to the monitor port Optional Connecting through the Micro Hdmi port Optional Alternatively, to set up dual viewDuplicate Extend Using the Micro USB Port optional PC screen onlyConnect a USB device to the Micro USB port Adjusting the Volume Adjusting the volume with the buttonsAdjusting the Volume using the Volume Adjustment Program Click the Charms menu Settings to adjust the control bar Using the Sound Recorder Set Default and click OKRecording Device Apps Controlling the Brightness Using the Keyboard Switching the picture modeClick the Charms menu Settings Screen LCD Brightness Control Saving battery power consumption Instructions for Cleaning the LCDLCD bad pixels principle of computer Wireless Network Optional What is an Access Point AP? Connecting to a Wireless LAN If you click the Charms menu SettingsConnections icon, a list of available APs appears Mobile broadband Wireless WAN, Optional Book Cover Keyboard Optional Attaching/detaching the computerLayout Attaching the computer Charging the keyboard Detaching the computerConnect the charger to the keyboard’s charger port Checking the remaining battery capacity Remaining capacity Indicator colourCharging time Standard usable time Pairing the keyboard Turning the keyboard on or offTurning on the keyboard Turning off the keyboard Indicator status When the keyboard Blue Bluetooth indicatorOutput Using the Multimedia App Optional Third-party software related servicesCamera+ Player+ Using the S Camera+ app Precautions while taking a picture or videoPosition Or Gallery app Using the PhotoStudio app Using the S Player+ app Using Apps a Samsung Smartphone Optional HomeSyncSideSync Samsung Software Update Computer and helps you update any drivers or programsClick Agree Diagnosing the Computer Status and Troubleshooting Diagnosing Battery Charging the BatteryThis computer is equipped with an internal battery Measuring the Remaining Battery Charge Extending the Battery Usage TimeConfirming the battery charge in the Taskbar Battery Usage Time Information Using the power management program Bios Setup Entering the Bios Setup Bios Setup Screen Setup MenuSetup Menu Description Setting a Boot Password Setting a Supervisor Password Setting a User Password Setting Up a Boot PasswordSet the Password on boot item to Enabled Deactivating the Password Supervisor Password item, press EnterEnter Chapter Troubleshooting Recovery process from a failed boot Power button Recovering the Computer Optional Through All Apps SW Update Computer Recovery Function in Windows Reinstall Windows againFollow the onscreen instructions to proceed with Files such as your photo, video and music Q5 How can I install a printer driver? Windows 8 RelatedQ1 I cannot find the Start button on the Desktop Q3 The App disappeared in the Start screen Click the program. Then click uninstall Settings, type size, color, and so on?How to activate Active Display Related Sound RelatedMicro USB port related Touch screen Related Q2 The letters on the computer screen overlap Chapter Appendix Important Safety Information Safety InstructionsSetting Up your System Instruction On Safety Operation of NotePC Care During Use Replacement Parts and Accessories Battery DisposalLaser Safety Laser Safety Note Power Cord Requirements Connect and Disconnect the AC adapterGeneral Requirements Wireless Guidance Regulatory Compliance Statements USA and Canada Safety Requirements and Notices United States of AmericaExplosive Device Proximity Warning Safety Notices for Other Devices in the Wireless Network Unintentional Emitter per FCC PartUse On Aircraft Caution Intentional emitter per FCC Part If fitted with 2.4G band or 5G band Health and safety information Canada Unintentional Emitter per ICES-003Intentional Emitter per RSS Brazil European Union European Union CE Marking and Compliance NoticesEuropean Directives Low band 5.15 5.35 GHz is for indoor use only Česky CzechDansk Danish Magyar HungarianPolski Polish Manufacturer Information Local Restriction of 802.11b/802.11g Radio Usage Adapter Information GeneralBelgium France RF Exposure for corresponding 3G models only General Statement on RF energyLimiting exposure to radio frequency RF fields Level required to reach the network Declaration of Conformity For corresponding 3G models only Product detailsDeclaration & Applicable standards Representative in the EU Weee Symbol Information India OnlyApplicable in countries with separate collection systems Samsung Packaging Take-Back Program Some of the Usability features of TCO Certified Tablets TCO Certified for corresponding models onlyCorporate Social Responsibility For more information, please visit Product Specifications Registered Trademarks Hdmi Glossary Hibernation Mode Firewall Network Administrator Notification AreaPartition Protocol Sleep Mode ShareShared Folder System File Index