Q&A

Display Related

Q1 The Desktop displayed on the TV after connecting via the HDMI port does not fit the screen.

AGo to the Graphics Control Panel to adjust the screen settings.

For Intel graphics cards

Right-click over the Desktop and go to Graphics Properties

>Display > General. Adjust the Horizontal Ratio and Vertical Ratio settings to fit your screen and click OK.

For AMD graphics cards

1.Right-click over the Desktop and select Graphics

Properties > Desktop and Display > My Digital Flat Panel > Expansion Options (Digital Flat Panel).

2.Adjust the control bar to fit the TV corners and click Apply.

Q2

A monitor connected via the HDMI port of the

computer is not recognized.

AIf the computer does not recognize an external monitor, turn on the external monitor first, and then connect the HDMI cable to the computer again.

Chapter 4.

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Troubleshooting

 

Sound Related

Q1

I cannot hear any sound from the TV after connecting

via the HDMI port.

A1. Right-click over the taskbar on the Desktop and click Play Device.

2.Change the option to Digital Audio (HDMI), HDMI device, HDMI Output or another option and click Set as Default. Then click OK.

Micro USB port related

Q1

If a USB hub is connected to the computer, the

computer fails to boot.

AIf the computer fails to boot when connected to external power source such as a USB hub or a mobile phone charger, disconnect the external power source and try again.

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Samsung XE300TZCK01US user manual Display Related, Sound Related, Micro USB port related