PROBLEM

SOLUTION

 

Check if the available file has been saved in

Player isn’t playing.

 

the memory.

Check if the music file is damaged.

 

 

Check if there is enough battery power.

 

Check if the USB cable is securely connected.

File upload doesn’t

 

Reconnect if necessary.

Check if the memory is full.

work.

 

Press the Reset hole.

 

Check if the USB cable has been disconnected

Files or data are

 

during file or data transmission. If this is the

 

case, it may cause serious damage not only to

missing.

 

 

files/data but also to the product. Samsung is

 

 

 

 

not responsible for any data lost.

Abnormal play time

Check if the file is in Variable Bit Rate (VBR)

display during play.

 

format.

 

Go to <Settings> <Language>

Abnormal display of file

 

<ID3 Tag> in the Main Menu screen and set

name.

 

an appropriate language and update the library

 

 

manually.

The product is hot.

Heat may be generated during recharging. This

 

has no effect on the product life or functions.

 

 

A message appears

Try to download the video clip through EmoDio

while watching a video.

 

again.

troubleshooting _ 91