PROBLEM | SOLUTION | |
| EmoDio Program | • Check if your PC meets the basic system | |
| malfunction. | requirements. | |
| • Check if the direct connect USB adaptor is | |
| correctly connected and try again. | |
| • Press <Start> on the toolbar of your PC to run | |
| Connection to your PC | Windows Update. Select Key Updates and | |
Service Packs, then update all. Reboot your | ||
| is disabled. | PC and reconnect. | |
| • When connecting via a USB port on the front | |
| of your PC or a USB hub, it may not connect | |
| properly. If there is an unstable connection, | |
| connect it via the USB port on the rear of your PC. | |
| • If you have formatted the player on Windows | |
| 2000, the file transfer may be delayed. Format | |
The file transfer rate is | the player on Windows XP or Vista and try again. | |
• If you are running multiple programs including | ||
| too slow. | ||
<EmoDio> on your PC, the file transfer rate will | ||
| ||
| be slow. Exit unnecessary programs and try | |
| transferring again. | |
| • Check if the available file has been saved in | |
| the memory of the player. | |
| Player isn’t playing. | • Check if the music file is damaged. | |
• Check if there is enough battery power. | ||
| ||
| • This player does not support secure WMA files | |
| from online stores. | |
| • Check if the direct connect USB adaptor is | |
File upload doesn’t work. | securely connected. Reconnect if necessary. | |
• Check if the memory is full. | ||
| ||
| • Press the Reset hole. |
26 _ troubleshooting