PROBLEM

SOLUTION

 

Check if the available file has been saved in

Player isn’t playing.

the memory.

 

Check if the music file is damaged.

 

 

Check if there is enough battery power.

 

Check if the USB plug is securely connected.

 

Reconnect if necessary.

 

File upload doesn’t

Check if the memory is full.

work.

In Hold state, press and briefly hold the

 

and

 

 

 

 

buttons at the same

 

 

 

 

 

 

 

time to reset the system.

 

Check if the USB plug has been disconnected

 

during file or data transmission. If this is

Files or data are

the case, it may cause serious damage not

missing.

only to files/data but also to the product. You

 

have to be extra cautious as Samsung is not

 

responsible for data loss.

Abnormal play time

Check if the file is in Variable Bit Rate (VBR)

display during play.

format.

 

Abnormal display of file

Go to <Settings> → <Language> → <ID3

name.

Tag> in the Main Menu screen and set an

appropriate language.

 

 

 

The product is hot.

Heat may be generated during recharging. This

has no effect on the product life or functions.

 

56 _ troubleshooting