Problem

Program Malfunction

Connection to your PC is disabled.

The backlight does not turn on.

The product is hot.

Check points & Troubleshooting

Please check if your PC requirements are met.

Press <Start> on the toolbar of your PC to run Windows Update. Select Key Updates and Service Packs, then update all. Reboot your PC and reconnect.

Check the <Off(Batt)> or <Off(USB)>

Check the battery.

Heat may be generated during recharging. This has no effect on the product life or functions.

Chapter 5. Setup Troubleshooting

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Samsung YP-Z5FZP/XSG, YP-Z5FQB/HAO, YP-Z5FQS/XSG, YP-Z5FAB/AAW, YP-Z5FAS/HAO Please check if your PC requirements are met