Cruzer Enterprise

Troubleshooting FAQ

 

Revision 1.0

Q:I INSERTED MY CRUZER ENTERPRISE DRIVE INTO MY CORPORATE MACHINE AND NOTHING HAPPENED. IS THERE A SECURITY POLICY THAT PROHIBITS THE CHANGE OF REGISTRY KEYS?

A:When the Cruzer Enterprise does not launch because of a security policy that prohibits registry changes, registry keys should be modified to full control. For more information about modifying registry keys, see the Cruzer Enterprise Registry Key Reference Guide.

Q:I GOT THE MESSAGE “CANT LOCATE CONFIGURATION DATAWHEN I INSERTED MY CRUZER ENTERPRISE DRIVE. WHAT SHOULD I DO?

A:When working with an account that does not have Administrator privileges, occasionally your Cruzer Enterprise will not respond quickly enough to requests for the configuration data. This can be resolved by removing and reinserting your Cruzer Enterprise drive.

Q:WHY DO I GET A WINDOWS ERROR MESSAGE WHEN I INSERTED MY CRUZER ENTERPRISE DRIVE?

A:This may occur when you insert your Cruzer Enterprise drive in a computer running Windows 2000 SP3 or earlier and logged into a Guest account. Cruzer Enterprise drive is not supported on Windows 2000 SP3 or earlier.

© 2007 SanDisk® Corporation

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May 2007, Document No.TSG-CRE-0507-10