Cruzer Enterprise

Troubleshooting FAQ

 

Revision 1.0

Q:WHY DIDNT CRUZER ENTERPRISE STORE MY SETTING CHANGES WHEN I MODIFIED THEM USING A GUEST ACCOUNT?

A:Cruzer Enterprise does not permit changing device settings using a Guest account. Log out of the Guest account and log in with an account with higher privileges before changing the Cruzer Enterprise drive settings.

4.2Help and Support

Q:CAN I USE CRUZER ENTERPRISE ON A COMPUTER RUNNING WINDOWS 2000 SP3 OR EARLIER?

A:Cruzer Enterprise does not support Windows 2000 SP3 or earlier. The Cruzer Enterprise drive supports Windows 2000 SP4, Windows XP Professional and Home Edition, and Windows Vista.

Q:I AM EXPERIENCING PROBLEMS WITH MY CRUZER ENTERPRISE THAT IS NOT INCLUDED IN THIS TROUBLESHOOTING GUIDE. IS THERE CUSTOMER SUPPORT FOR THE CRUZER ENTERPRISE?

A:You can receive customer support by clicking or typing the following link on your Internet Web browser. www.sandisk.com/cesupport

© 2007 SanDisk® Corporation

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May 2007, Document No.TSG-CRE-0507-10