Sansui HDLCD5050A owner manual Troubleshooting, Block Noise / Picture Freeze

Troubleshooting

Use the following checklist for troubleshooting if you have problems with your LCD TV. Consult your local dealer or service outlet if problems persist. Be sure all connections are properly made when using with other units.

SYMPTOMS		POSSIBLE SOLUTIONS
	• Make sure the power cord is plugged in.
TV does not	• Try another AC outlet.
	•	Power is off, check fuse or circuit breaker.
operate.
	• Unplug unit for an hour, then plug it back
		in.
	• Station or Cable TV experiencing
Poor sound		problems, tune to another station.
	• Check sound adjustments (VOL +/- or
or no sound.		MUTE).
	• Check for sources of possible
		interference.
	• Station or Cable TV experiencing
		problems, tune to another station.
Poor picture	• Make sure channels are set into memory.
	• Check antenna or Cable TV
or no picture.		connections, adjust antenna.
	• Check for sources of possible
		interference.
	• Check picture control adjustments.
	• Station or Cable TV experiencing
Poor		problems, tune to another station.
	• Make sure channels are set into memory.
reception on
	• Station is weak, adjust antenna to
some
		receive desired station.
channels.
	• Check for sources of possible
		interference.
	• Station or Cable TV experiencing
		problems, tune to another station.
Poor color or	• Make sure channels are set into memory.
	• Check picture control adjustments.
no color.	• Check antenna or Cable TV
		connections, adjust antenna.
	• Check for sources of possible
		interference.
Picture	• Station or Cable TV experiencing
	•	problems, tune to another station.
wobbles or		Make sure channels are set into memory.
drifts.	•	Cable TV company is scrambling signal.
	•	Adjust antenna.

SYMPTOMS	POSSIBLE SOLUTIONS
Digital
broadcasting	• Check digital signal strength.
screen
problem.
	• Check all Cable TV connections.
No CATV	• Set Signal Type menu option to the
	Cable mode.
reception.
	• Station or Cable TV system problems,
	try another station.
Horizontal or	• Check antenna connections, adjust or
	re-direct antenna.
diagonal bars
	• Check for sources of possible
on screen.	interference.
No reception	• Make sure Signal Type option is in the
	appropriate mode.
above
	• If using antenna, check UHF antenna
channel 13.
	connections.
	• Batteries are weak, dead or inserted
	incorrectly.
No Remote	• Remote is out of range, move closer to
	TV (within 15 feet).
operation.	• Make sure Remote is aimed at sensor.
	• Confirm there are no obstructions
	between the Remote and the TV.
	• Make sure the power cord is plugged in.
TV shuts off.	• Sleep Timer is set.
	• Power interrupted.
	• TV station experiencing problems or
Closed	program tuned is not closed captioned.
	Try another channel.
Caption is not
	• Check Cable TV connection or VHF/UHF
activated.	antenna, reposition or rotate antenna.
	• Set closed caption decoder in the menu.
TV is not	• Select proper language in the menu
shown in your
language.	options.
Cannot delete	• Set the “E-POP Demo” in the Auto Setup
E-POP.	menu to “Off”.

BLOCK NOISE / PICTURE FREEZE

Block noise or picture freeze may appear on the screen caused by weak signals, interference from automobile ignition systems, neon lamps or AC powered tools and appliances such as drills or hair dryers.

FOR CUSTOMER SERVICE, ADDITIONAL SET-UP AND OPERATING ASSISTANCE, OR TO ORDER ACCESSORIES PLEASE CALL:

1-800-289-0980

WHEN CALLING CUSTOMER SERVICE – PLEASE HAVE YOUR MODEL NUMBER READY

OR WRITE TO:

ORION SALES, INC.

3471 N. UNION DR.

OLNEY, ILLINOIS 62450

FOR INFORMATION ON OUR OTHER PRODUCTS, TO ORDER ACCESSORIES ONLINE,

OR FOR RECYCLING INFORMATION, PLEASE VISIT OUR WEBSITE AT

www.sansuiproducts.com

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