English

HELPFUL HINTS - Problems / Solutions

If you are having problems with your HDTV, check this

Before returning your HDTV, please visit our website

trouble shooting chart to find one or more possible

at http://www.sanyoctv.com or call us toll free at 1-800-

solutions.

 

 

877-5032 We can Help!

 

 

 

 

 

 

Problem:

Check these Conditions:

 

Try these Solutions:

Page No.

 

Check the antenna / external

 

Adjust antenna.

 

 

 

connections.

 

Try a different channel.

 

No picture, sound

There may be a station trouble, no

7, 11,

Execute Channel Scan in the

(Digital Picture)

 

signal broadcast.

 

 

CHANNEL menu. (Set Signal Type

15 - 16

MUTE function may be turned ON.

 

 

 

to All)

 

 

 

 

 

Adjust Volume.

 

 

Check if station is broadcasting a

 

Press the CAPTION button to

9, 23

No Caption

Closed - Caption signal.

 

 

select captioning mode.

 

Select another channel.

 

 

 

 

Cannot display picture

 

 

 

Press the PIX SHAPE button on the

9, 21

on a full screen

 

 

 

 

remote control to change settings.

 

 

 

 

 

 

Check if the program is in color.

 

Try a different channel.

 

 

Check the antenna / external

 

Adjust the antenna.

 

Poor Picture/ Sound

 

connections.

 

Execute Reset Picture in the

7,9

(watching Analog)

Color or Tint may be misadjusted.

 

 

PICTURE menu.

19 - 20

 

There may be a station trouble.

 

Adjust the Volume and/or Image.

 

 

MUTE function may be turned ON.

 

 

 

 

Check the Audio / Video

 

Press the INPUT button on the

 

 

 

connections.

 

 

remote control.

 

“No Signal” message

Check the external equipment

 

 

 

 

 

connections.

 

 

 

7 - 13

appears on screen

 

 

 

Check the external equipment

 

 

 

 

 

 

 

 

 

 

 

settings.

 

 

 

 

 

Check the antenna connection.

 

 

 

 

Pixilation of Digital

Press the INFO button and check

 

Turn antenna, install signal booster.

7, 11

image

 

signal strength.

 

Install outdoor Digital antenna.

 

 

 

 

 

Channel may be removed from

 

Selec Channel List to add

 

 

 

memory.

 

 

channels or start channel scan in

 

Cannot select or scan

Check antenna connections.

 

CHANNEL mode.

7, 11,

some channels

No digital signal being

 

Turn antenna, install signal booster.

15 - 18

 

 

broadcasted.

 

 

 

 

 

Weak Signal.

 

 

 

 

No Cable channels

Check CHANNEL menu, Signal

 

Set Signal Source to Cable, Set

 

 

Source item should set to Cable.

 

 

Signal Type to All and execute

11, 15

above number 13

 

 

 

 

Channel Scan to search for Cable

 

 

 

 

 

channels in CHANNEL menu.

 

Remote Control will

Check batteries.

 

Replace batteries.

7, 9

not operate TV

Check if the TV is Plugged in.

 

Aim remote control at front of TV.

 

 

Cabinet makes

This is a normal condition during

 

 

 

 

popping sound

 

warm - up and cool down of the

 

 

 

 

 

plastic cabinet parts.

 

 

 

 

 

 

 

 

 

 

No USB Media

Check the external equipment

 

Press the INPUT button on the

 

 

connections.

 

 

remote control.

 

message appears on

 

 

 

 

Check the external equipment

 

 

 

 

screen

 

 

 

 

 

 

settings.

 

 

 

 

28

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Sanyo DP55441 Before returning your HDTV, please visit our website, Picture menu, Selec Channel List to add, Channel mode