Sanyo DS31590 TROUBLESHOOTING, TV Turns off by itself, Poor color or no color, No Picture or Poor Picture, No sound, Poor Stereo sound, No, No, No, No, connection

TROUBLESHOOTING

Before calling for assistance, please look for the condition that most closely resembles your problem

in the following charts, then follow the instructions for that condition. Visit our web site at www.sanyoctv.com or call toll free 1-800-877-5032.

TV Turns off by itself

Check antenna	Was the connector loose or disconnected?
connection.		Yes. Problem could be auto shutdown due to loss of signal. (See page 4.)
		No.	Press the POWER key.
				Did the TV come on?
					Yes. Sleep Timer may have been set.
					No.	Unplug the TV for a few seconds. Reconnect and press POWER.

No Picture or Poor Picture

Change Channels.	Is picture ok?
		Yes. Problem is with signal (station, cable, or satellite reception).
		No.	Turn off household/shop appliances such as, vacuum, blender, drill, etc.
				Did picture improve?
					Yes. Problem was interference from an appliance.
					No.	Adjust antenna direction/alignment. / Press the RESET key twice
						(personalized settings will be reset to factory defaults).

Poor color or no color

Change Channels.	Is color better?
		Yes. Problem is with program or signal (station, cable, or satellite reception).
		No.	Adjust antenna direction/alignment.
				Did color improve?
					Yes. Antenna was not adjusted properly for the channel you’re watching.
					No.	Press the RESET key twice (personalized settings will be reset to
						factory defaults).

No sound, Poor Stereo sound

Press and hold theVOLUME key.

Do you hear any sound now?Yes.Mute function was activated or volume was turned down. No. Change Channels.

Do you hear any sound now?

Yes. Problem is with program or signal (station, cable, or satellite reception).

No. Press the RESET key twice (personalized settings will be reset to factory defaults).

18