No Captioning Is the program you are watching closed-captioned?

Yes. Set captioning on. Press the Caption key then press the 0 key to highlight Caption1. No. Tune to a channel that is broadcasting a closed-captioned program.

A Black box appears on the screen

Change Channels. Did the black box disappear or disappear briefly then reappear?

Yes. TV station is broadcasting a Caption text signal without any textual data.

Press the RESET key twice (customized settings will be reset to factory defaults).

To retain customized settings, just turn captioning off (see page 16).My TV screen is solid blue
Press the VIDEO key.
Did the Blue Screen disappear?

Yes. The TV was in the Video mode. (A Blue Screen will appear when the Video mode is selected and there is no video signal being detected.) Your AV equipment may be turned off or unplugged.

I don’t recognize words in the on-screen menu

Press the RESET key twice (personalized settings will be reset to factory defaults).

Do you recognize the menu words now? Yes. A language other than English was selected.
Cannot select or scan some channels

Press the RESET key twice (personalized settings will be reset to factory defaults).

Did the problem go away?Yes. It may have been the channel scan memory or V-Guide settings.

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