Troubleshooting guide

Symptom

Possible cause

Corrective action

The player does not start. Charging battery has run down.

Charge the built-in battery. Internal HDD error.

Format (initialize) the internal HDD.

Buttons do not respond.

The hold function is set.

Turn off the function.

The USB cable is still connected.

Disconnect the USB cable.

No sound.

The volume is turned down too low.

Adjust the volume.

Files cannot be played (correctly or at all).

The file is not in a playable format.

Use MP3 (MPEG1 Audio Layer3)/WMA-format files.

“MPEG1 Audio Layer2” cannot be played. In this case,

Please convert from “MPEG1 Audio Layer2” to MP3 file or get MP3 (MPEG1 Audio Layer3) file.

Files on the PC were not transferred to the MUSIC folder.

Transfer them to the MUSIC folder on [Removable Disk].

This is data which cannot be played on the player. Create a file using different encoder (MP3/WMA conversion) software.

In selection of music piece, it is impossible to make a search for artist, album and genre.

The database of the transferred musics is not created. Create the database of the pieces of music transferred by [MusicFileMaster].

For detailed information of recreation of database, please refer to the on-line help of [MusicFileMaster].

Symptom

Possible cause

Corrective action

The Removable Disk is not displayed when the player is connected to the PC.

The PC and the player are not connected correctly. Make sure the connect is corrected.

Disconnect the USB cable from the PC and reconnect it again.

Sufficient power is not being supplied from the PC. If a USB hub is being used, reconnect the player directly to the USB port on the PC. If the PC is equipped with several different USB ports, try another port.

A network drive has been assigned.

If a network drive has been assigned, the drive letter (the letters used as drive names) is already taken, so the Removable Disk cannot be created. Change the network drive assignments and reconnect. Talk to your network administrator about reassigning network drives.

Player is not recognised correctly by MusicFileMaster. MusicFileMaster was started up immediately after formatting the player by PC.

Format it by player and connect the player to your PC before starting up the MusicFileMaster. (Refer to page 19)

WHAT TO DO IF...

If the operation of the player or display is not normal,

1.Press [RESET] using a small ball-point pen, etc.

2.Resume operation.

This operation should not be performed under ordinary circumstances.

bHOLD

[RESET]

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Sanyo HDP-M3000 instruction manual Troubleshooting guide, Symptom Possible cause Corrective action

HDP-M3000 specifications

The Sanyo HDP-M3000 is a versatile and innovative portable hard disk drive designed to meet the demands of modern users seeking reliable data storage solutions. With a sleek design and robust functionality, this device stands out in the crowded market of external storage options.

One of the key features of the HDP-M3000 is its impressive storage capacity. Offering up to 3TB of space, it allows users to store vast amounts of data, including high-resolution videos, large databases, and extensive photo libraries. This ample storage is particularly beneficial for professionals such as photographers, videographers, and content creators who require substantial space for their projects.

The HDP-M3000 utilizes USB 3.0 technology, providing high-speed data transfer rates that significantly reduce the time spent moving files between devices. This feature is especially advantageous for users working with large files, as it enhances productivity and efficiency. Backward compatibility with USB 2.0 ensures that the drive can be used with older systems, making it a versatile choice for a wide range of users.

Another notable characteristic of the Sanyo HDP-M3000 is its robust build quality. The design incorporates shock-resistant materials, which protect the drive from physical damage due to accidental drops or bumps. This durability makes it an ideal choice for users who are often on the go and need a reliable storage solution that can withstand everyday wear and tear.

In terms of compatibility, the HDP-M3000 supports both Windows and Mac operating systems, ensuring that users can seamlessly integrate the drive into their existing setups. This cross-platform functionality is a significant advantage for those who work in mixed-OS environments.

Security features are also a highlight of the Sanyo HDP-M3000. With options for password protection and data encryption, users can safeguard their sensitive information against unauthorized access, giving them peace of mind when storing critical files.

In summary, the Sanyo HDP-M3000 is a powerful and reliable external hard drive that combines ample storage capacity, high-speed data transfer capabilities, durability, compatibility, and security features. Whether for personal or professional use, this device is designed to cater to the growing data storage needs of today’s users, making it a valuable addition to anyone's tech arsenal.