TROUBLE-SHOOTING

Symptom

Possible Cause

Solution

 

 

 

POWER LED does not light.

Load Center does not

Insure power is being supplied

 

have power.

and that the Load Center

 

 

operates correctly without the

 

 

receiver installed.

 

Defective cable or connection

Verify the function of the board

 

to the Load Center.

using known good cable set.

 

Defective receiver board.

Contact factory or service center.

 

 

 

COM LINK LED does not light or blink.

Defective cable or connection to the

Verify the function of the board using

 

Load Center.

known good cable set.

In normal operation LED will blink at

Defective receiver board.

Contact factory or service center.

least every 2 seconds.

 

 

 

 

 

COMMAND LED does not light when

Address switches are incorrectly

Verify that the address switches on

Hand-held Remote button(s) is pressed

configured.

the Hand-held Remote and receiver

- unit fails to operate.

 

board are correct and match.

 

Hand-held Remote battery has failed.

Replace Hand-held Remote battery.

 

Defective Hand-held Remote or receiver.

Contact factory or service center.

 

 

 

Unit functions, but some circuits do

Circuit selections incorrectly

Verify settings at Control Panel:

not work, or operate the incorrect

configured.

MENU/SETUP/ADV/REM/QT REMOTE

circuit.

 

 

 

 

 

Unit fails to operate, or fails to operate

Undue electrical noise.

Relocate the receiver away from

dependably at range.

 

equipment such as blower motors.

 

Too many obstructions between the

Relocate the receiver in a location

 

Hand-held Remote and receiver.

that provides fewer obstructions to

 

 

the area the user commonly

 

 

operates the Hand-held Remote.

 

Receiver unit is too near the ground.

Relocate the receiver to maximize

 

 

the distance between the receiver

 

 

antenna and the ground.

 

 

 

Unit seems to turn on or off circuits

A nearby home is operating a similar

Select an alternate address code for

without the user / Hand-held Remote.

wireless unit.

theHand-heldRemoteandreceiver.

 

 

I.e. change the switches on both boards

 

 

to an alternate, but matching setting.

 

 

 

Unit dependably turns equipment ON,

Undue electrical noise is being

Relocate the receiver away from

but once equipment is running it does

produced by one or more pieces of

equipment such as blower motors.

not dependably turn equipment OFF,

equipment in close proximity to

 

or range is greatly reduced when

the receiver.

 

equipment is running.

 

 

 

 

Relocate the receiver in a location

 

 

that provides fewer obstructions to

 

 

the area the user commonly operates

 

 

the Hand-held Remote.

 

 

 

Unit operates, but has greatly

Hand-held Remote battery is failing.

Replace Hand-held Remote battery.

reduced range compared to prior

 

 

function.

 

 

P/N 520209

6

Rev. A 7-25-03

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Pentair QT4 important safety instructions Trouble-Shooting, Symptom Possible Cause Solution