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Acer 330 Series manual Troubleshooting, Chapter

Models: 330 Series

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Troubleshooting

Chapter 6

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Acer 330 Series manual Troubleshooting, Chapter

Contents

User’s Guide TravelMate 330 SeriesNotebook Computer Part No. 49.40C01.151 Original Release March Copyright 1999 Acer IncorporatedAll Rights Reserved. Printed in Taiwa TravelMate 330 Series Notebook Computer User’s GuideChapter 1 Getting Familiar with your Computer Table of ContentsPC Cards USB Devices Miscellaneous Options Additional Power Packs Chapter 2 Operating on Battery PowerChapter 3 Peripherals and Options External Monitor Setting Up Dual Display PrinterPS/2 Y-Bridge Cable File Transfer Cable Key Component Upgrades Chapter 4 Moving with your ComputerChapter 5 Software Battery Pack AC Adapter External Battery Charger CablesChapter 6 Troubleshooting Appendix A SpecificationsIndex Notice Peripheral Devices NoticesFCC Notice Notice Shielded CablesRemarque à l’intention des utilisateurs canadiens Modem NoticesUse Conditions Notice Canadian UsersImportant Safety Instructions Year 2000 Compliance Statement Laser Compliance Statement ADVARSEL Lithium Battery StatementMacrovision Copyright Protection Notice ADVARSELxiii PrefaceConnecting the Computer Page 3. Click on TravelMate Online Accessing Online HelpGetting Help Online Getting OnlineSupport Information xviiNote For more information, see “Online Services” on page Care and Maintenance Taking Care of Your ComputerTaking Care of your AC Adapter Cleaning and Servicing Taking Care of your Battery Packxx Preface Getting Familiar with your Computer ChapterThis chapter gives an in-depth tour of the computer’s many features Connectivity FeaturesPerformance MultimediaUniversal Serial Bus USB port Human-centric Design and ErgonomicsExpansion Upgradeable memory and hard diskSimultaneous Display Power ManagementDisplay Video PerformanceOpening and Closing the Display Function IndicatorsPower IconLock Key KeyboardSpecial Keys Lock KeysNum Lock Off Embedded Numeric KeypadDesired Access Num Lock OnHot Keys Windows KeysDescription Hot KeyIcon FunctionFunction The Euro SymbolHot Key Icon1. Click on Start, Settings, Control Panel 14 Chapter Getting Familiar with your Computer Keyboard ErgonomicsTouchpad Basics Touchpadsecond tap and drag You can customize the function of the center button as follows Customizing the Center Button1. Click on Start, Settings, Control Panel 4. Customize the settings for Rocker Switch 5. Click on OKEasyLink Combo Drive Connecting and Disconnecting the EasyLink Combo DriveStorage Hard DiskEjecting a Floppy Disk Ejecting Media3. Click on Mediamatics DVD Player Playing DVD MoviesEjecting the CD-ROM or DVD-ROM Tray 2. Click on Start, Programs, Mediamatics DVDExpressConnects to PortsLeft Port PortConnects to Rear PortsIcon PortFast Infrared Fax/Data Modem24 Chapter Getting Familiar with your Computer Universal Serial BusPort Right PortsPC Card Slot IconEjecting a Card Inserting a CardPage Adjusting the Volume Enabling the 3D Effect FeatureAudio 2. Click on the Options menu and select Advanced Controls 4. Click 3D Effect to enable the 3D effect feature 5. Click on OKPasswords Securing your ComputerSecurity Notch Setting a Password 32 Chapter Getting Familiar with your Computer Chapter Operating on Battery PowerPage Battery Pack Battery Pack CharacteristicsUsing a Battery Pack for the First Time Replacing the Battery Pack Charging the Battery Rapid modeCharging Modes Charge-in-use mode Checking the Battery LevelOptimizing Battery Life Using the Windows Battery MeterBattery-low Warning Otherwise, the computer enters Standby mode An extra fully- charged battery pack available SituationRecommended Action Power Management Power Management ModesDisplay Standby Mode Hard Disk Standby Mode Standby ModeAutomatic Dim Feature Hibernation Mode Sleep Mode ACPI Advanced Configuration and Power Interface Advanced Power ManagementChapter Peripherals and OptionsPage Setting Up Dual Display a. Click on Start, Settings, Control PanelExternal Monitor 50 Chapter Peripherals and Options g. Click on Advanced... and click on the Monitor tabh. Click on Change... and follow the instructions on the screen i. Click on OKPrinter External Pointing Device External PS/2 MouseExternal Serial Mouse External USB Mouse 54 Chapter Peripherals and Options External Keyboard and KeypadAudio Devices 56 Chapter Peripherals and Options PC CardsUSB Devices Miscellaneous Options Additional Power PacksBattery Pack External Battery ChargerFileTransfer Cable Key Component Upgrades Memory UpgradeInstalling Memory Hard Disk Upgrade Installing a Replacement Hard Disk Chapter Moving with your ComputerPage Disconnecting from the Desktop What To Bring to Long Meetings Moving AroundPreparing the Computer What To Bring to Short MeetingsSpecial Considerations when you are moving from your office to your home or vice versaTaking the Computer Home What To Bring with YouSetting Up a Home Office Special Considerations Traveling with the ComputerPreparing the Computer What To Bring with YouWhat To Bring with You when you are moving from country to countryTraveling Internationally with the Computer Preparing the ComputerPage 72 Chapter Moving with your Computer Chapter SoftwarePage The computer comes preloaded with the following software Sleep Manager Accessing the Sleep Managera. Click on Start, Programs, Sleep Manage Sleep Manager Functions CreateDescription Page Remove MinimizeExit 1. Click on Start, Programs, Notebook Manage Notebook ManagerInformation Viewer Note Items in this table may differ from the ones onscreenDescription Total amount of external cache memory in kilobytes POSTBoot Sequence Password Setting the Power-On Password Setting the Setup Password1. Click on the Change Power-On Password button warning beep Power ManagementEnable battery low beeps when the computer runs low on batterySetting Advanced Features Display Device Using the BIOS Utility BIOS UtilitySystem Information Format The following table describes the information in this sub-menuParameter DescriptionBasic System Settings Startup Configuration displays the TravelMate logo startup Setting the Boot Drive Sequencewhen a hotkey or key combination is mode faster. When enabled, allowsaddress and interrupt request IRQ of Onboard Devices ConfigurationParameter System SecurityEnabled or Enabled orFollow these steps Setting a PasswordChanging a Password Removing a PasswordDisabled or time Power ManagementPower Management APM Sets the timeout value beforeParameter Disabled or timeDisabled or time Disabled or time102 Chapter 5 Software Load Default SettingsChapter TroubleshootingPage Nothing appears on the screen Frequently-Asked QuestionsNo audio is heard from the computer Image is not full-screenThe infrared port does not work 107 The keyboard does not respondThe serial mouse does not work The printer does not work1. Click on Start, Settings, Control Panel I want to set up my location to use the internal modemI get a “Not Enough Space for Allocation” error message from the Sleep Manager programDisk compression utilities are used a. Click on Start, Settings, Control Panel Troubleshooting TipsUsing PC-Doctor 1. Click on Start, Programs, PC-DoctorPage Online Services Before you call1. Click on Start, Settings, Control Panel Date of purchase Telephone number Machine and model type Serial numberError Messages Error MessagesCorrective Action Corrective Action Error MessagesError Messages 116 Chapter 6 TroubleshootingCorrective Action Appendix A SpecificationsPage Display and Video MicroprocessorMemory Data StorageI/O Ports Weight and DimensionsTemperature Keyboard and Pointing DeviceAC Adapter Battery PackHumidity non-condensing System122 Appendix A Specifications Numerics IndexPage Page xvii BIOS