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Acer 330 Series manual Error Messages, Corrective Action, Troubleshooting

Models: 330 Series

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116Chapter 6 Troubleshooting

Error Messages	Corrective Action

Video RAM BIOS Bad	Contact your dealer or an authorized
	service center.

If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Some problems may be solved using the BIOS Utility. See “BIOS Utility” on page 90.

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Acer 330 Series manual Error Messages, Corrective Action, Troubleshooting

Contents

TravelMate 330 Series User’s GuideNotebook Computer Copyright 1999 Acer Incorporated All Rights Reserved. Printed in TaiwaTravelMate 330 Series Notebook Computer User’s Guide Part No. 49.40C01.151 Original Release MarchTable of Contents Chapter 1 Getting Familiar with your ComputerChapter 2 Operating on Battery Power Chapter 3 Peripherals and OptionsExternal Monitor Setting Up Dual Display Printer PC Cards USB Devices Miscellaneous Options Additional Power PacksChapter 4 Moving with your Computer Chapter 5 SoftwareBattery Pack AC Adapter External Battery Charger Cables PS/2 Y-Bridge Cable File Transfer Cable Key Component UpgradesAppendix A Specifications Chapter 6 TroubleshootingIndex Notices FCC NoticeNotice Shielded Cables Notice Peripheral DevicesModem Notices Use ConditionsNotice Canadian Users Remarque à l’intention des utilisateurs canadiensImportant Safety Instructions Year 2000 Compliance Statement Laser Compliance Statement Lithium Battery Statement Macrovision Copyright Protection NoticeADVARSEL ADVARSELPreface xiiiConnecting the Computer Page Accessing Online Help Getting Help OnlineGetting Online 3. Click on TravelMate Onlinexvii Support InformationNote For more information, see “Online Services” on page Taking Care of Your Computer Care and MaintenanceTaking Care of your AC Adapter Taking Care of your Battery Pack Cleaning and Servicingxx Preface Chapter Getting Familiar with your ComputerThis chapter gives an in-depth tour of the computer’s many features Features PerformanceMultimedia ConnectivityHuman-centric Design and Ergonomics ExpansionUpgradeable memory and hard disk Universal Serial Bus USB portPower Management DisplayVideo Performance Simultaneous DisplayOpening and Closing the Display Indicators PowerIcon FunctionKeyboard Special KeysLock Keys Lock KeyEmbedded Numeric Keypad Desired AccessNum Lock On Num Lock OffWindows Keys Hot KeysHot Key IconFunction DescriptionThe Euro Symbol Hot KeyIcon Function1. Click on Start, Settings, Control Panel Keyboard Ergonomics 14 Chapter Getting Familiar with your ComputerTouchpad Touchpad Basicssecond tap and drag Customizing the Center Button 1. Click on Start, Settings, Control Panel4. Customize the settings for Rocker Switch 5. Click on OK You can customize the function of the center button as followsConnecting and Disconnecting the EasyLink Combo Drive StorageHard Disk EasyLink Combo DriveEjecting Media Ejecting a Floppy DiskPlaying DVD Movies Ejecting the CD-ROM or DVD-ROM Tray2. Click on Start, Programs, Mediamatics DVDExpress 3. Click on Mediamatics DVD PlayerPorts Left PortPort Connects toRear Ports IconPort Connects toFax/Data Modem Fast InfraredUniversal Serial Bus 24 Chapter Getting Familiar with your ComputerRight Ports PC Card SlotIcon PortInserting a Card Ejecting a CardPage Enabling the 3D Effect Feature Adjusting the VolumeAudio 4. Click 3D Effect to enable the 3D effect feature 5. Click on OK 2. Click on the Options menu and select Advanced ControlsSecuring your Computer PasswordsSecurity Notch Setting a Password 32 Chapter Getting Familiar with your Computer Operating on Battery Power ChapterPage Battery Pack Characteristics Battery PackUsing a Battery Pack for the First Time Replacing the Battery Pack Rapid mode Charging the BatteryCharging Modes Checking the Battery Level Optimizing Battery LifeUsing the Windows Battery Meter Charge-in-use modeBattery-low Warning Otherwise, the computer enters Standby mode Situation An extra fully- charged battery pack availableRecommended Action Power Management Modes Power ManagementDisplay Standby Mode Standby Mode Hard Disk Standby ModeAutomatic Dim Feature Hibernation Mode Sleep Mode ACPI Advanced Power Management Advanced Configuration and Power InterfacePeripherals and Options ChapterPage a. Click on Start, Settings, Control Panel Setting Up Dual DisplayExternal Monitor g. Click on Advanced... and click on the Monitor tab h. Click on Change... and follow the instructions on the screeni. Click on OK 50 Chapter Peripherals and OptionsPrinter External PS/2 Mouse External Pointing DeviceExternal Serial Mouse External USB Mouse External Keyboard and Keypad 54 Chapter Peripherals and OptionsAudio Devices PC Cards 56 Chapter Peripherals and OptionsUSB Devices Additional Power Packs Battery PackExternal Battery Charger Miscellaneous OptionsFileTransfer Cable Memory Upgrade Key Component UpgradesInstalling Memory Hard Disk Upgrade Installing a Replacement Hard Disk Moving with your Computer ChapterPage Disconnecting from the Desktop Moving Around Preparing the ComputerWhat To Bring to Short Meetings What To Bring to Long Meetingswhen you are moving from your office to your home or vice versa Taking the Computer HomeWhat To Bring with You Special ConsiderationsSetting Up a Home Office Traveling with the Computer Preparing the ComputerWhat To Bring with You Special Considerationswhen you are moving from country to country Traveling Internationally with the ComputerPreparing the Computer What To Bring with YouPage 72 Chapter Moving with your Computer Software ChapterPage The computer comes preloaded with the following software Accessing the Sleep Manager Sleep Managera. Click on Start, Programs, Sleep Manage Create Sleep Manager FunctionsDescription Page Minimize RemoveExit Notebook Manager 1. Click on Start, Programs, Notebook ManageNote Items in this table may differ from the ones onscreen Information ViewerDescription POST Total amount of external cache memory in kilobytesBoot Sequence Password Setting the Setup Password Setting the Power-On Password1. Click on the Change Power-On Password button Power Management Enable battery lowbeeps when the computer runs low on battery warning beepSetting Advanced Features Display Device BIOS Utility Using the BIOS UtilitySystem Information The following table describes the information in this sub-menu ParameterDescription FormatBasic System Settings Startup Configuration Setting the Boot Drive Sequence when a hotkey or key combination ismode faster. When enabled, allows displays the TravelMate logo startupOnboard Devices Configuration address and interrupt request IRQ ofSystem Security Enabled orEnabled or ParameterSetting a Password Follow these stepsRemoving a Password Changing a PasswordPower Management Power Management APMSets the timeout value before Disabled or timeDisabled or time Disabled or timeDisabled or time ParameterLoad Default Settings 102 Chapter 5 SoftwareTroubleshooting ChapterPage Frequently-Asked Questions Nothing appears on the screenImage is not full-screen No audio is heard from the computer107 The keyboard does not respond The serial mouse does not workThe printer does not work The infrared port does not workI want to set up my location to use the internal modem I get a “Not Enough Space for Allocation” error message from theSleep Manager program 1. Click on Start, Settings, Control PanelDisk compression utilities are used Troubleshooting Tips Using PC-Doctor1. Click on Start, Programs, PC-Doctor a. Click on Start, Settings, Control PanelPage Before you call Online Services1. Click on Start, Settings, Control Panel Telephone number Machine and model type Serial number Date of purchaseError Messages Error MessagesCorrective Action Error Messages Corrective Action116 Chapter 6 Troubleshooting Error MessagesCorrective Action Specifications Appendix APage Microprocessor MemoryData Storage Display and VideoWeight and Dimensions TemperatureKeyboard and Pointing Device I/O PortsBattery Pack Humidity non-condensingSystem AC Adapter122 Appendix A Specifications Index NumericsPage Page BIOS xvii