112Chapter 6 Troubleshooting
Online Services
There are three ways to access Acer for technical support and information:
❑Internet service worldwide, visit http://www.acer.com/
❑Online service in the United States and Canada, call
❑Technical support numbers in various countries
You can view a list of technical support numbers by following these steps:
1.Click on Start, Settings, Control Panel.
2.
3.Click on the Support Information button.
Before you call
Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently.
If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).
If you are able to run the
If you haven’t registered your notebook computer, you will be required to register during your first call to Acer.
You are required to provide the following information:
Name:_________________________________________
Address:_______________________________________
_______________________________________________
