Helpful Hints - Problems/Solutions

Before requesting service check the following chart.

Problem:

Check these Conditions / Try these solutions:

 

 

 

 

 

No picture,

Check if TV is plugged in.

 

no sound

Try a different channel, if OK, probably station trouble.

 

 

 

 

 

Poor picture,

Adjust Brightness or Contrast control.

 

sound OK

Adjust Fine Tuning. (See page 9.)

Check aerial connection.

 

 

 

 

No colour,

Adjust Colour or Tint control. Adjust Fine Tuning. (See page 9.)

Check aerial connection. Is the programme in colour ? Try a different channel.

Picture OK

Select other colour system. (See Setting of the Colour System on page 8.)

 

 

 

 

 

 

 

Weak picture

Check aerial connection on back of TV set.

Check aerial for broken wires. Re-orient aerial.

 

 

 

 

 

 

 

No sound or poor

Sound Mute may be on. Press the SOUND MUTE button on the remote control.

Adjust Volume. May be station trouble. Try a different channel.

sound.

Select other sound system. (See Setting of the Sound System on page 8-9.)

 

 

 

 

 

 

 

 

Remote Control

Check batteries. Replace batteries.

 

will not work.

Check if TV set is plugged in. Aim remote control towards front of TV.

 

 

 

 

Cannot select or

Channel may be removed from memory. Add channel to memory manually.

scan some channels.

(See “Skip Channel Set and Cancel” on page 12-13.)Check aerial connection.

 

 

 

 

Blue screen with AV1

Check AV connection. Press the TV/AV Selection button.

or AV1(DVD) or AV2

Check external equipment. Switch on external equipment.

is displayed.

 

 

 

 

 

 

 

 

Black screen with

 

 

Check to see if channel is set as the Private Position. See “Setting of the

and programme

Private Position” on page 13.

 

position displayed.

 

 

 

 

 

 

 

Cabinet makes

This is a normal condition during warm-up and cool down of the plastic

popping sound.

cabinet parts.

 

Keep away your TV set from magnetic source, then turn-off your TV set and

Colour Spot On

disconnect TV's power cord from AC outlet, keep this condition about 30-60

The CRT

minutes and turn-on again your TV set if time is reach. If colour spot is not

 

disappear after this solution have done, please contact your local dealer.

The following faults are not caused by the receiver:

“GHOSTS”

Reflections of signals from mountains or high buildings will cause multiple images, called “Ghosts”. These abnormal conditions can be reduced to minimum by repositioning aerial or by installing new one suited for your area.

“INTERFERENCE”

Interference may be caused by electrical appliances, car ignition systems, etc. This should normally be a temporary condition, but should this interference persist, contact your dealer.

“SLANT”

If the picture of TV set is not properly horizontal (slant), try to change face direction of your TV set. This case may be caused by geo-magnetic on your place where you live.

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Sanyo 21VF1K, P21CF1M, A21CF1M instruction manual Helpful Hints Problems/Solutions, Ghosts, Interference, Slant