Sanyo Validation s e r v i c e s, Service Solutions, Equipment Service, Extended Warranty

Service

s e r v i c e s

SERVICE SOLUTIONS

Seemless integration of technical and validation services. Any service issues discovered during the validation process can be quickly resolved. Our detailed protocols are prepared before final customer visit reducing on-site time and cost. We can help our customers develop all aspects of a validation master plan.

Sanyo's highly qualified engineers can help with detailed preparation and set up for customers to avoid delivery of equipment not meeting customers’ exact needs.

EQUIPMENT SERVICE

Comprehensive Equipment Service

Sanyo’s customer-driven biomedical service program that guarantees local attention from qualified Sanyo service representatives, whenever and wherever support is needed.

•New Unit Installation and Training

•Preventative Maintenance

•Warranty and Non-Warranty Repairs

•Calibration/Validation Services

•Refurbishment and Reconditioning

•Customized Service and Warranty Programs

•Loaner Units

•In-Stock Parts for Immediate Delivery

Prices and conditions may vary by market.

EXTENDED WARRANTY

Your Sanyo laboratory equipment is a major investment that you will want to protect for years to come. You store your life’s work in your preservation equipment such as ultra low freezers and medical refrigerators, and chances are that you will own your unit past the initial warranty period. By extending your warranty you can avoid repair costs that are unexpected and unbudgeted.

The Sanyo Connect Extended Warranty Program takes the worry out of repairs. Eliminate out of pocket expenses.

•Determine the time period you want to extend your current warranty.

•Order at the time you place your purchase order for your Sanyo laboratory equipment. Extended warranty includes:

•All mechanical, electrical & compressor components

•All labor charges

Sanyo laboratory equipment offers long lasting performance with state of the art innovative features, and now a long lasting extended warranty that covers against unexpected expenses for up to the first 5 years of ownership

Cost Effective • Avoid multiple service visits and extend the longevity of your purchase.

Comprehensive Coverage • Ensure years of dependable performance and reliability with a complete repair program for all defects from workmanship. Exceptional Service • Our service specialists are factory-trained with several years of experience and committed to Sanyo's standard of excellence. Peace of Mind • We offer a wide selection of extended warranty options to protect your valuable investment.

Valued Relationship • Our commitment to offering complete and long lasting solutions for your unique needs.

Satisfaction Guaranteed • At Sanyo we continue to meet the diverse requirements of our customers, and support programs that assure reliability & extend the life of your equipment.

SANYO Commercial Solutions

A Division of SANYO North America

1062 Thorndale Avenue, Bensenville, IL 60106 USA

w w w . s a n y o b i o m e d i c a l . c o m

Toll Free USA 800-858-8442 • Fax 630-238-0139 www.sanyobiomedical.com