COMMONLY ASKED QUESTIONS

If you have a question about the camera operation, you might find the answer in this compilation of commonly asked questions.

 

QuestionAnswerAction

 

Why doesn’t the

Due to cold

Place the camera in

 

power turn on?

temperatures, the

your pocket to warm

 

 

battery pack

it up before using it.

 

 

temporarily lost its

 

 

 

power.

 

 

 

 

 

 

Why is the battery

The ambient

Keep the battery

 

pack consumed

temperature is

pack in an

 

so quickly even

very low.

environment of 10 to

Power

after it was fully

 

40°C (50 to 104°F).

recharged?

 

 

 

 

 

 

 

 

 

 

Why doesn’t

The battery pack

Replace with a new

 

recharging end?

life has expired.

battery pack. If this

 

 

 

is not effective,

 

 

 

consult your dealer.

 

Why does the

The remaining

Use the supplied AC

 

icon appear?

battery pack

adaptor, or replace

 

 

power is low.

the battery pack with

 

 

 

a fully charged one.

 

Why doesn’t the

You are wearing

Remove the glove

 

touch sensor

gloves.

from the hand

 

work?

 

pressing the shutter

 

 

 

button.

 

 

 

 

 

Why does the

Recorded data is

Not a malfunction.

 

multi-indicator

being saved on

Wait until the multi-

Shooting

flash red?

the card or to the

indicator turns off.

 

camera’s internal

 

 

 

memory.

 

 

 

 

 

 

Why doesn’t the

The camera has

Not a malfunction.

 

flash operate?

determined that

Capture the image;

 

 

the image is bright

the camera will

 

 

enough and the

determine when the

 

 

flash is not

flash is necessary.

 

 

necessary.

 

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