Troubleshooting

Problem

Possible Cause

Corrective Action

Controls erratic or

• Inlet temperature to cooling

• Reduce the load or add additional cooling equipment.

inoperative

unit is higher than rated

 

 

maximum temperature

 

Fans fail to start

• Cooling unit shutdown due to

• Temporarily remove the input contact cable, if it is

 

an external command

connected.

 

• Single fan fails to start

• Verify that the fan circuit breaker is ON.

 

 

Cooling unit cannot

• Improper placement of remote • Verify that the remote temperature sensor is properly

obtain setpoint

temperature sensor

located in the cold aisle.

 

• Dirty filter

• Clean the filter.

 

• Dirty coil

• Clean the coil.

 

• Valve/actuator malfunction

• Fully open the valve.

 

• Application error

• Contact Schneider Electric Technical Support.

 

• Entering water temperature is

• Verify that the temperature of the Cooling Unit water supply

 

too high

is within the specified range.

 

• Heat load is too far away

• Place the cooling unit closer to the heat load.

 

 

 

Water carryover

• Improper fan speed selected

• RACS and HACS modes only: Select the next-highest fan

 

 

speed setting. For example, change the fan speed setting

 

 

from Low to Med/Low.

Inlet water temperature is too low

Room humidity is too high/low

Verify that the temperature of the inlet water is within the specified range.

Improve room sealing.

Temperature control

• Improper placement of remote • Verify that the remote temperature sensor is properly

not tight enough

temperature sensor

located in the cold aisle.

 

 

 

Water on outside of

• Condensate drain hose is not

• Verify that the condensate drain hose is properly connected

cooling unit

connected or not properly

to the pump and properly routed outside of the cooling unit.

 

routed outside the cooling unit • Verify that the condensate drain line does not exceed 5.4 m

 

 

(18 ft) lift and 18.3 m (60.0 ft) horizontal run.

 

• Leak in drain system

• Locate and repair the leak.

 

• Cooling unit not leveled

• Adjust the leveling feet of the cooling unit.

 

properly

 

 

• Damaged piping insulation

• Identify damaged area and repair the insulation.

 

 

 

Fluid valve not

• Actuator not connected

• Verify that the actuator is connected properly.

responsive

properly

 

 

• Actuator and shaft not rotating • Tighten the linkage screw on the actuator shaft.

 

together

 

 

• Rotary switch on the bottom of • Confirm that the rotary switch is pointing toward the front of

 

the actuator is set incorrectly

the cooling unit.

Display interface not

• Display interface not

• Verify that the display interface cable is connected properly.

operational, but

connected properly

 

cooling unit operates

 

 

Incorrect air pressure

• False filter clogs

• Verify that the ends of the clear plastic air tubes are not

 

 

obstructed.

 

 

• Verify that the clear plastic air tubes are connected to the

 

 

controller.

 

 

• Verify that the clear plastic air tubes are not pinched.

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Schneider Electric ACRC500, ACRC502, ACRC501 manual Troubleshooting, Problem Possible Cause Corrective Action

ACRC501, ACRC502, ACRC500 specifications

Schneider Electric, a global leader in energy management and automation, has introduced its sophisticated line of edge computing solutions, namely the ACRC500, ACRC501, and ACRC502. These models are designed specifically to meet the increasing demand for efficient and reliable edge computing environments across various industries.

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