M. | TROUBLESHOOTING |
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The battery charger is designed to work automatically. However, If a problem does occur, check the following: | ||
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PROBLEM | POSSIBLE CAUSE | SOLUTION |
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No LEDs are lit. | Charger is not plugged in. | Plug in. |
| AC outlet is not working. | Plug in a lamp or other appliance to check to |
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| see that the outlet is working. |
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Red LED continues to flash | Battery voltage is less than one volt. | Battery may need to be replaced. |
when battery is connected. |
| Suggestion: Use charger provided with vehicle |
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| to bring voltage above one volt. Charge for the |
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| recommended number of hours as listed in the |
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| vehicle instruction manual. |
| Connection to battery is bad. | Remove and reconnect connectors. Inspect |
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| and clean terminals on battery and charger. |
| Circuit Breaker is open on charger. | Wait a few minutes for circuit breaker to |
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| reconnect (see Circuit Breaker Section). |
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| Battery may be defective. |
| Fuse (if so equipped) on battery is | Replace fuse with same type and amperage |
| open. | rating. |
| Internal circuit breaker (if so equipped) | Replace and recycle battery if breaker is |
| on battery is open. | permanently open. |
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The green LED does not flash after | The battery is very depleted or sulfated. | Continue charging. |
90 minutes. |
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The red LED is on while the green | This is normal. Battery will continue | Continue charging. |
LED is flashing. | to charge until complete. |
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The red LED is rapidly flashing. | The charger detected a fault condition | Replace and recycle the battery. |
| while charging the battery. |
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Shortened ride times. | Normal under some conditions. | Ride times vary depending on the type of car, |
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| type of terrain, weight of rider, speed setting, |
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| etc. |
| Battery is nearing end of life. | Replace and recycle the battery. |
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Battery will not take a charge. | Battery is sulfated, shorted or damaged. | Replace and recycle the battery. |
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A new battery will not take a charge. | Battery self discharged while on the | Replace or return the battery. |
| store shelf and may be sulfated. | Suggestion: Repeat charging or use the wall |
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| pack charger supplied with the vehicle for the |
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| first charge. Charge for the recommended |
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| number of hours as listed in the vehicle |
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| instruction manual. |
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The charger is making a humming | This is normal. | Continue charging. |
or pulsing sound. |
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If you are unable to correct the problem using the troubleshooting chart, contact Customer Service at
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