Troubleshooting

ProblemSolution

I always have poor link quality and low signal.

Do the following to achieve better link quality and stronger signal:

•Keep the device away from microwave ovens and large metal objects to avoid radio interference.

•Shorten the distance between the device and the AP/station.

The throughput seems slow.

• Avoid placing the device behind a metal

 

object. Clear obstacles between the AP

 

and the device.

 

• Try moving the client closer to the

 

WebSTAR DPW939 USB Wireless LAN

 

Adapter to see if the throughput

 

increases.

 

• Consider adding a second WebSTAR

 

DPW939 USB Wireless LAN Adapter to

 

implement roaming.

Why do I get the warning “Hi- This warning message appears when you

Speed USB Device Plugged

plug the WebSTAR DPW939 USB Wireless

Into Non-Hi-Speed USB Hub”

LAN Adapter to a USB 1.1 port. Select from

message when I connected

one of the following options according to your

the WebSTAR DPW939 USB

operating system:

Wireless LAN Adapter to the

• For Windows XP users, you need to

USB port?

upgrade your OS to Service Pack 1 to

 

convert your USB ports to USB 2.0.

 

• For Windows 2000 users, you must install

 

Service Pack 4 in order to convert your

 

USB ports into USB 2.0. You can

 

download these service packs from the

 

Windows Update Web site

 

(www.windowsupdate.microsoft.com).

When I remove the wireless

This is a limitation with computers equipped

adapter from my computer

with Intel/NVIDIA USB 2.0 controller and

running Windows 98SE, my

running the newest OrangeWare USB 2.0

system becomes very slow

driver.

and stops responding.

 

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