Getting Started
Contacting Your Local Cable Service Provider
You need to set up an Internet access account with your local cable service provider in order to use your cable modem. When you contact your cable service provider, verify the following conditions:
•The cable service to your home supports two-way, DOCSIS-compatible cable modem access. If your cable company does not provide two-way service, this modem will not be able to communicate with your cable service provider’s Internet access service.
•You have an active RF coaxial cable line near your PC, and is it capable of two-way cable modem service. If your current cable input is not conveniently located near your PC, your cable service provider can install one.
•You have an Internet access account. Your cable service provider will set up your Internet access account, and will become your Internet Service Provider (ISP) to enable you to send and receive e-mail, access the World Wide Web, and receive other Internet services.
You must also give your cable service provider the following information:•The serial number of the modem•The Media Access Control (MAC) address of the modemThese numbers appear on a white bar code label located on the side of the cable modem. The serial number consists of a series of alpha-numeric characters located directly under the SER.NO. bar code. The MAC address consists of a series of alpha-numeric characters located directly under the MAC bar code. The following example illustrates a sample bar code label.
MODEL DPX110
CABLE MODEM
P/N XXXXXX
SER. NO.
SM0000000
MAC
000000-000000MADE IN TAIWAN
T9434
