Introduction | Scientific Atlanta DPC2100, EPC2100 instruction

WebSTAR™ Model DPC 2100™ and EPC2100™ Cable Modem User’s Guide

Introduction

Welcome to the exciting world of high-speed Internet access. Your new WebSTAR™ Cable Modem offers high- end performance and unsurpassed reliability. With your new WebSTAR Cable Modem, your Internet enjoyment and business productivity will surely soar.

This guide provides procedures and recommendations for placing, installing, configuring, operating, and troubleshooting your WebSTAR Cable Modem.

Benefits and Features

Your WebSTAR Cable Modem offers the following outstanding benefits and features:

•Provides a high-speed broadband Internet connection that energizes your online experience, and makes downloading and sharing files and photos with your family and friends hassle free

•Features Plug and Play operation for easy set up and installation

•Includes both USB and Ethernet connections

•Allows vertical or horizontal placement

•Allows automatic software upgrades by your cable service provider

•Ensures interoperability with most cable service providers by complying with Data Over Cable System Interface Specifications (DOCSIS®)

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Scientific Atlanta DPC2100, EPC2100 specifications Introduction, Benefits and Features

Contents

Introduction Benefits and Features This Guide Placement Cleaning the EquipmentImportant Rules for Safe Operation Read and Retain These Instructions Lightning and Power Surges AccessoriesVentilation Overloading Power Sources Power Cord ProtectionDamage that Requires Service Grounding What’s In the Carton? Front Panel Description Back Panel Description What Are the System Requirements for Internet Service? Where Is the Best Location for My Cable Modem? Do Not Have a High-Speed Internet Access Account How Do I Set Up My High-Speed Internet Access Account?Already Have an Existing High-Speed Internet Access Account How Do I Connect My Devices to Use the Internet? Connecting and Installing Internet DevicesTo connect devices To install the cable modem Configuring TCP/IP on Your Internet Devices How Do I Configure TCP/IP Protocol?To configure Windows 95, 98, 98SE, or ME systems To configure Windows XP systems To configure Windows 2000 systems To configure Macintosh systems Installing USB Drivers How Do I Install USB Drivers?To install Windows 98SE and Windows ME USB drivers To install Windows XP drivers To install Windows 2000 drivers Having Difficulty? Frequently Asked Questions Don’t understand the front panel status indicators Common Troubleshooting IssuesModem does not register an Ethernet connection Modem does not register a cable connection Check and Correct Tips for Improved Performance Renewing the IP Address on Your PC How Do I Renew the IP Address on My PC?To renew the IP address for Windows 2000, NT, XP systems Initial Power Up, Calibration, and Registration Front Panel Status Indicator FunctionsNormal Operations Special Conditions Disclaimer TrademarksDocumentation Copyright Notice Software Use Notice United States FCC Compliance FCC ComplianceFCC Declaration of Conformity Canada EMI Regulation If You Have Questions For Information