8

Cheetah 18FC Installation Guide, Rev. A

Seagate Technology support services

Presales support

To determine which Seagate products are best suited for your specific application, contact us about configuration and compati- bility and for current product availability. You can leave a voice message after business hours or send an e-mail message—we reply during business hours.

Disc Drives 405-936-1210 Fax: 405-936-1683

(8:00 A.M. to 12:15 P.M., 1:30 P.M. to 6:00 P.M., central time, M-F) e-mail: DiscPresales@Seagate.com

Tape Products 1-800-626-6637 or 714-641-2500

Fax: 714-641-2410(6:00 A.M. to 5:00 P.M., pacific time, M-F)

e-mail: Tape_Sales_Support@Seagate.com

Note. You can purchase select tape products and tape acces- sories through Seagate Express 24 hours daily by calling 1-800-531-0968 or by faxing your order to 972-481-4812.

Technical support services

If you need assistance installing your drive, consult your dealer. Dealers are familiar with their unique system configurations and can help you with system conflicts and other technical issues. If you need additional assistance with your Seagate® drive or other Seagate products, use one of the Seagate technical support ser- vices listed below.

SeaFONE® 1-800-SEAGATE

Seagate’s 800 number (1-800-732-4283) allows toll-free access to automated self-help services, providing answers to commonly

Page 10
Image 10
Seagate 18FC manual Seagate Technology support services, Disc Drives 405-936-1210 Fax, Tape Products 1-800-626-6637 or