Barracuda 2LP Installation Guide, Rev. E | 11 |
SeaFONE: (408) 438-8222
Technical support specialists are available from 8:00A.M. to 5:00 P.M. PST, Monday through Friday. Recorded technical information on selected Seagate products is provided while you are on hold. Recordings are acces- sible 24 hours a day, 7 days a week.
SeaTDD: (408) 438-5382
TDD is a telecommunication device for the deaf where two people can communicate using a keyboard con- nected to the phone line. A TDD device is required to access this service, which is available from 8:00 A.M. to 5:00 P.M. PST, Monday through Friday.
SeaBOARD:
The Seagate Technical Support Bulletin Board System (BBS) is available 24 hours a day, 7 days a week. A modem is required to access this service. The communi- cations software must be set for eight data bits, no parity, and one stop bit (8N1). These operate at 300 to 9600 baud. With this service you can access:
•Specifications and jumper configurations
•Reprints of Seagate documentation
•Utilities that you can download to your own computer
