Asia/Pacific support services

For Asia/Pacific presales and technical support, dial the toll-free number for your specific location. The Asia/ Pacific toll-free numbers are available from 6:00 A.M. to 10:45 A.M. and 12:00 P.M. to 6:00 P.M. (Australian East- ern time) Monday through Friday, except as noted. If your location is not listed here, direct dial one of our tech- nical support locations.

Warranty service is available from 9:00 A.M. to 6:00 P.M. April through October, and 10:00 A.M. to 7:00 P.M. November through March (Australian Eastern time) Monday through Friday.

Seagate Service Centers

Call center

Toll-free

Direct dial

FAX

Australia

1800-14-7201

—

—

China (Mandarin)1, 4

800-810-9668

+86-10-6225-5336

—

Hong Kong

800-90-0474

—

—

Hong Kong (Cantonese)1, 4

001-800-0830-1730

—

—

India2, 4

1-600-180-1104

—

—

Indonesia

001-803-1-003-2165

—

—

Japan3, 4

0034 800 400 554

—

—

Korea3, 4

007 98 8521 7635

—

—

Malaysia

1-800-80-2335

—

—

New Zealand

0800-443988

—

—

Singapore

800-1101-150

—

+65-6488-7525

Taiwan (Mandarin)1, 4

00-800-0830-1730

—

—

Thailand

001-800-11-0032165

—

—

Customer Service Operations

Warranty Service

Call center

Toll-free

Direct dial

FAX

Asia/Pacific

—

+65-6485-3595

+65-6485-4860

Australia

1800-12-9277

—

—

India4

—

+91-44-821-6164

+91-44-827-2461

1Hours of operation are 8:30 A.M. to 5:30 P.M., Monday through Friday (Australian Western time). 2Hours of operation are 9:00 A.M. to 6:00 P.M., Monday through Saturday.

3Hours of operation are 9:30 A.M. to 6:30 P.M., Monday through Friday.

4Authorized Service Center

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Cheetah 10K.7 36GB FC Product Manual, Rev. A

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