USA/Canada/Latin America Support Services | Seagate ST340015ACE

Barracuda 5400.1 Product Manual, Rev. G

41

USA/Canada/Latin America Support Services

Presales Support

Call Center	Toll-free	Direct dial	FAX
Americas	1-877-271-3285	+1-405-324-4730	+1-405-324-4704

Technical Support

Call Center	Toll-free	Direct dial	FAX
Americas	1-800-SEAGATE†	+1-405-324-4770	+1-405-324-4702

Warranty Service

Call Center	Toll-free	Direct dial	FAX / Internet
USA, Mexico and	1-800-468-3472	+1-405-324-4720	+1-405-324-4722
Latin America
Canada	1-800-636-6349	+1-905-660-4936	+1-905-660-4951
Memofix*	1-800-636-6349	+1-905-660-4936	+1-905-660-4951
			www.memofix.com
Adtech*	1-800-624-9857	+1-905-890-3099	+1-905-890-3977
			www.adtech1.com
Brazil
MA Centro	—	+55-21-2509-7267	+55-21-2507-6672
de Serviços*	—	+55-21-2509-7267	+55-21-2507-6672
		e-mail: centro.de.servicos.brasil@seagate.com

*Authorized Service Center

†For product-specific phone number

Image 49

Seagate ST340015ACE manual USA/Canada/Latin America Support Services

Contents

Page Page Page Page Contents Barracuda 5400.1 Product Manual, Rev. G Seagate Technology support services List of Figures Barracuda 5400.1 Product Manual, Rev. G Introduction Barracuda 5400.1 Product Manual, Rev. G Specification summary table Drive specifications Drive specification ST340015ACE 50,000 Humidity SeaShield LBA mode Default logical geometryPhysical organization ATA Physical characteristics Seek time Power specificationsStart/stop times Typical seek times msec Read Write Spinup power Barracuda 5400.1 Product Manual, Rev. G Power consumptionSeek mode Read/write power and current Barracuda 5400.1 Product Manual, Rev. G Typical 5V startup and operation current profile Active mode Power-management modesIdle mode Conducted noise Idle and Standby timers Sleep modeEnvironmental specifications Ambient temperature Wet bulb temperature Temperature gradientHumidity Relative humidity Altitude Operating shock Barracuda 5400.1 Product Manual, Rev. G ShockNonoperating shock Vibration Acoustics Acoustic modeFluid Dynamic Bearing FDB motor acoustics Model Idle Quiet seek Performance seek Performance Reference Test Description Level Standard Reliability Electromagnetic compatibility Agency certification Safety certificationKorean RRL FCC verification Barracuda 5400.1 Product Manual, Rev. G Handling and static discharge precautions Configuring and mounting the drive Breather filter hole location Breather filter hole precautions Cable select option Drive as master with a non-ATA-compatible slave Drive mounting Ultra ATA/100 cableMaster Slave Mounting dimensions-top, side and end view Barracuda 5400.1 Product Manual, Rev. G ATA interface ATA interface signals and connector pins O pins and supported ATA signals EC H Command name Command code in hex ATA-standard commands Command name Command code in hex ATA-standard security commands Identify Device command 0C5AH Word Description Value XxxxH Xx3FH Description if bit is set to Bit 0CH Set Features command F1H Report full capacity available Code in features Register A.R.T. command 4 S.M.A.R.T. commands Internet MySeagate Seagate Technology support services Online Services 40Barracuda 5400.1 Product Manual, Rev. G Automated Phone Services USA/Canada/Latin America Support Services Africa/Middle East Support Services European Support Services Asia/Pacific Support Services Barracuda 5400.1 Product Manual, Rev. G Index GMR Barracuda 5400.1 Product Manual, Rev. G 48Barracuda 5400.1 Product Manual, Rev. G Page Seagate Technology LLC