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Seagate ST340015ACE manual Asia/Pacific Support Services

Models: ST340015ACE

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Barracuda 5400.1 Product Manual, Rev. G

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Asia/Pacific Support Services

For Asia/Pacific presales and technical support, dial the toll-free number for your specific country. The Asia/Pacific toll-free numbers are available from 6:00 A.M. to 10:45 A.M. and 12:00 P.M. to 6:00 P.M. (Australian Eastern time) Monday through Friday, except as noted. If your country is not listed here, direct dial one of our technical support locations.

Call Center	Toll-free	Direct dial	FAX
Australia	1800-14-7201	—	—
China (Chinese)1,3	800-810-9668	+86-10-6225-5336	—
Hong Kong	800-90-0474	—	—
Hong Kong
(Chinese)1,3	001-800-0830-1730	—	—
India2,3	1-600-33-1104	—	—
Indonesia	001-803-1-003-2165	—	—
Japan	—	—	+81-3-5462-2978
Malaysia	1-800-80-2335	—	—
New Zealand	0800-443988	—	—
Singapore	800-1101-150	—	+65-6488-7525
Taiwan (Chinese)1,3	00-800-0830-1730	—	—
Thailand	001-800-11-0032165	—	—

Warranty Service

Call Center	Toll-free	Direct dial	FAX
Asia/Pacific	—	+65-6485-3595	+65-6485-4860
Australia	1800-12-9277	—	—
India3	—	+91-44-821-6164	+91-44-827-2461

1Hours of operation are 8:30 A.M. to 5:30 P.M., Monday through Friday (Australian Western time).

2Hours of operation are 9:00 A.M. to 6:00 P.M., Monday through Saturday.

3Authorized Service Center

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Seagate ST340015ACE manual Asia/Pacific Support Services

Contents

Page Page Page Page Contents Barracuda 5400.1 Product Manual, Rev. G Seagate Technology support servicesList of Figures Barracuda 5400.1 Product Manual, Rev. G Introduction Barracuda 5400.1 Product Manual, Rev. G Specification summary table Drive specificationsDrive specification ST340015ACE 50,000 Humidity SeaShield Default logical geometry LBA modePhysical organization ATA Physical characteristicsTypical seek times msec Read Write Power specificationsSeek time Start/stop timesRead/write power and current Barracuda 5400.1 Product Manual, Rev. G Power consumptionSpinup power Seek modeBarracuda 5400.1 Product Manual, Rev. G Typical 5V startup and operation current profile Conducted noise Power-management modesActive mode Idle modeSleep mode Idle and Standby timersEnvironmental specifications Ambient temperature Altitude Temperature gradientWet bulb temperature Humidity Relative humidityVibration Barracuda 5400.1 Product Manual, Rev. G ShockOperating shock Nonoperating shockModel Idle Quiet seek Performance seek Acoustic modeAcoustics Fluid Dynamic Bearing FDB motor acousticsPerformance Reference Test Description Level Standard ReliabilityAgency certification Safety certification Electromagnetic compatibilityKorean RRL FCC verification Barracuda 5400.1 Product Manual, Rev. G Handling and static discharge precautions Configuring and mounting the driveBreather filter hole location Breather filter hole precautionsCable select option Drive as master with a non-ATA-compatible slaveSlave Ultra ATA/100 cableDrive mounting MasterMounting dimensions-top, side and end view Barracuda 5400.1 Product Manual, Rev. G ATA interface ATA interface signals and connector pinsO pins and supported ATA signals EC H Command name Command code in hex ATA-standard commandsCommand name Command code in hex ATA-standard security commands Identify Device command0C5AH Word Description ValueXxxxH Xx3FH Description if bit is set to Bit 0CH Set Features commandF1H Report full capacity available Code in features Register A.R.T. command 4 S.M.A.R.T. commandsInternet MySeagate Seagate Technology support services Online Services40Barracuda 5400.1 Product Manual, Rev. G Automated Phone ServicesUSA/Canada/Latin America Support Services Africa/Middle East Support Services European Support ServicesAsia/Pacific Support Services Barracuda 5400.1 Product Manual, Rev. G Index GMR Barracuda 5400.1 Product Manual, Rev. G 48Barracuda 5400.1 Product Manual, Rev. G Page Seagate Technology LLC