Asia/Pacific Support Services | Seagate ST340015ACE instruction

Barracuda 5400.1 Product Manual, Rev. G

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Asia/Pacific Support Services

For Asia/Pacific presales and technical support, dial the toll-free number for your specific country. The Asia/Pacific toll-free numbers are available from 6:00 A.M. to 10:45 A.M. and 12:00 P.M. to 6:00 P.M. (Australian Eastern time) Monday through Friday, except as noted. If your country is not listed here, direct dial one of our technical support locations.

Call Center	Toll-free	Direct dial	FAX
Australia	1800-14-7201	—	—
China (Chinese)1,3	800-810-9668	+86-10-6225-5336	—
Hong Kong	800-90-0474	—	—
Hong Kong
(Chinese)1,3	001-800-0830-1730	—	—
India2,3	1-600-33-1104	—	—
Indonesia	001-803-1-003-2165	—	—
Japan	—	—	+81-3-5462-2978
Malaysia	1-800-80-2335	—	—
New Zealand	0800-443988	—	—
Singapore	800-1101-150	—	+65-6488-7525
Taiwan (Chinese)1,3	00-800-0830-1730	—	—
Thailand	001-800-11-0032165	—	—

Warranty Service

Call Center	Toll-free	Direct dial	FAX
Asia/Pacific	—	+65-6485-3595	+65-6485-4860
Australia	1800-12-9277	—	—
India3	—	+91-44-821-6164	+91-44-827-2461

1Hours of operation are 8:30 A.M. to 5:30 P.M., Monday through Friday (Australian Western time).

2Hours of operation are 9:00 A.M. to 6:00 P.M., Monday through Saturday.

3Authorized Service Center

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Seagate ST340015ACE manual Asia/Pacific Support Services

Contents

Page Page Page Page Contents Barracuda 5400.1 Product Manual, Rev. G Seagate Technology support services List of Figures Barracuda 5400.1 Product Manual, Rev. G Introduction Barracuda 5400.1 Product Manual, Rev. G Specification summary table Drive specifications Drive specification ST340015ACE 50,000 Humidity SeaShield Default logical geometry LBA modePhysical organization ATA Physical characteristics Typical seek times msec Read Write Power specificationsSeek time Start/stop times Read/write power and current Barracuda 5400.1 Product Manual, Rev. G Power consumptionSpinup power Seek mode Barracuda 5400.1 Product Manual, Rev. G Typical 5V startup and operation current profile Conducted noise Power-management modesActive mode Idle mode Sleep mode Idle and Standby timersEnvironmental specifications Ambient temperature Altitude Temperature gradientWet bulb temperature Humidity Relative humidity Vibration Barracuda 5400.1 Product Manual, Rev. G ShockOperating shock Nonoperating shock Model Idle Quiet seek Performance seek Acoustic modeAcoustics Fluid Dynamic Bearing FDB motor acoustics Performance Reference Test Description Level Standard Reliability Agency certification Safety certification Electromagnetic compatibilityKorean RRL FCC verification Barracuda 5400.1 Product Manual, Rev. G Handling and static discharge precautions Configuring and mounting the drive Breather filter hole location Breather filter hole precautions Cable select option Drive as master with a non-ATA-compatible slave Slave Ultra ATA/100 cableDrive mounting Master Mounting dimensions-top, side and end view Barracuda 5400.1 Product Manual, Rev. G ATA interface ATA interface signals and connector pins O pins and supported ATA signals EC H Command name Command code in hex ATA-standard commands Command name Command code in hex ATA-standard security commands Identify Device command 0C5AH Word Description Value XxxxH Xx3FH Description if bit is set to Bit 0CH Set Features command F1H Report full capacity available Code in features Register A.R.T. command 4 S.M.A.R.T. commands Internet MySeagate Seagate Technology support services Online Services 40Barracuda 5400.1 Product Manual, Rev. G Automated Phone Services USA/Canada/Latin America Support Services Africa/Middle East Support Services European Support Services Asia/Pacific Support Services Barracuda 5400.1 Product Manual, Rev. G Index GMR Barracuda 5400.1 Product Manual, Rev. G 48Barracuda 5400.1 Product Manual, Rev. G Page Seagate Technology LLC