Seagate ST650211FX Installing your ST1 Series Flex interface model disc drive, Troubleshooting

Models: ST650211FX ST625211CF ST625211FX ST650211CF

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Installing your ST1 Series Flex interface model disc drive

Installing your ST1 Series Flex interface model disc drive

Follow installation instructions for media devices provided in your product’s user manual to determine if your Seagate ST1 Series disc drive is compati- ble. See Figure 3 for drive dimensions. Follow all handling precautions/ electrostatic discharge protection suggestions when installing any drive.

Follow the precaution when installing and removing your ST1 Series Flex interface disc drive:

Drive electronics are extremely sensitive to static electricity. Caution should be exercised when handling any electronic device. Wear an Elec- trostatic Discharge (ESD) ground strap when integrating the flex cable into host systems. Improper handling may cause ESD damage to the ST1 Series disc drive’s electronics.

Do not bend the cable sharply as this may cause the electrical traces to be broken. See Figure 4.

When the drive is powered on, do not physically remove the flex cable from the host connector. Power down the system first before removing the drive.

5.5 mm Bend Radius Hard Disk

 

Corners

Assembly Mounting

Stiffener

 

 

 

Contact Pad

 

Drive PCB

 

 

Host PCB

Face Down

 

 

 

Flex cable

Hard Disk

Breather Hole

 

 

17 mm

Assembly

(do not cover)

 

 

Bend Radius

 

 

Drive PCB

 

Corners

 

 

 

 

 

Mounting

 

 

 

 

Minimum 1 mm

 

 

 

 

Stiffener

 

Contact Pad

Host PCB

 

 

 

 

Figure 4

Examples of mounting with flex interface

 

Troubleshooting

If your drive is not working properly, these troubleshooting tips may help solve the problem.

1.Does the drive spin up? A spinning drive produces a faint whine and clicking noise. If your drive does not spin, check that the drive is securely inserted.

2.Does the computer recognize the drive? Verify that the drive is enabled in the system CMOS or setup program. If not, select the auto detect option and enable it. If your drive has a problem, it may not be recognized by the system. If the operating system does not recognize the drive, you need to load your host adapter drivers.

3.Does ScanDisk find the drive defect-free? ScanDisk is a utility located on your Windows startup diskette that scans the drive for defects. If defects are detected, this may be an indication of a problem.

4.Why does my computer hang on startup? Verify that your system is ATA compatible. You need either an ATA-compatible motherboard con- nector or ATA host adapter to use this drive.

Note. If these tips do not answer your question or solve the problem, con- tact your dealer or visit http://seatools.seagate.com to download SeaTools™ disc diagnostics software and more troubleshooting advice.

Seagate support services

For online information about Seagate products, visit www.seagate.com or e-mail your disc questions to DiscSupport@Seagate.com.

If you need help installing your drive, consult your dealer first. If you need additional help, call a Seagate technical support specialist. Before calling, note your system con- figuration and drive model number.

Africa

+1-405-324-4714

Netherlands

00 800-47324283

Australia

1800-14-7201

New Zealand

0800-443988

Belgium

00 800-47324283

Norway

00 800-47324283

China*

800-810-9668

Poland

00 800-311 12 38

Denmark

00 800-47324283

Spain

00 800-47324283

France

00 800-47324283

Sweden

00 800-47324283

Germany

00 800-47324283

Switzerland

00 800-47324283

Hong Kong

800-90-0474

Singapore

800-1101-150

Hong Kong†

001-800-0830-1730

Taiwan*

00-800-0830-1730

India

1-600-180-1104

Thailand

001-800-11-0032165

Indonesia

001-803-1-003-2165

Turkey

00 800-31 92 91 40

Ireland

00 800-47324283

United Kingdom

00 800-47324283

Italy

00 800-47324283

USA/Canada/

1-800 SEAGATE or

Japan

0034 800 400 554

Latin America

+1-405-324-4700

Korea

007 98 8521 7635

Other European

 

Malaysia

1-800-80-2335

countries

+1-405-324-4714

Middle East

+1-405-324-4714

 

 

*Mandarin

†Cantonese

Warranty. To determine the warranty status of your Seagate disc drive, contact your place of purchase or visit our web site at www.seagate.com for more information.

Return Merchandise Authorization (RMA). Run SeaTools to diagnose your drive before requesting a return authorization. In addition, please verify that your drive is defective by following the troubleshooting checklist in this guide. Seagate offers com- prehensive customer support for all Seagate drives worldwide. Seagate customer ser- vice centers are the only facilities authorized to service Seagate drives. Drive return procedures vary depending on geographical location and are subject to current inter- national trade regulations.

Shipping the drive

Caution. Back up the data before shipping. Seagate assumes no responsibility for data lost during shipping or service.

Shipping drive in an unapproved container voids the warranty. Pack the drive with original box and packing materials. Use no other materials. This prevents electrical and physical damage in transit.

Electromagnetic compliance for the European Union. This model complies with the European Union requirements of the Electromagnetic Compatibility Directive 89/ 336/EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and Directive 93/68/EEC of 22 July 1993. Compliance of this drive, as a system compo- nent, was confirmed with a test system. We cannot guarantee that your system will comply. The drive is not meant for external use (without properly designed enclosure, shielded I/O cable, etc.).

Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine maximale Umgebungstempeatur von 70°C vorgesehen ist. 2. Als Versorgungsspannugen wer- den benötigt: +5V +/- 10% 0.330mA; +3.3V +/- 5% 0.330mA 3. Die Versorgungsspan- nung muss SELV entsprechen. 4. Alle Arbeiten auf dem Festplattte dürfen nur von Ausgebiletem Serciepersonal durchgeführt werden. Bitte entfernen Sie nicht die Auf- schriftenschilder des Laufwerkes. 5. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805/05.90 entspreche.

© 2005 Seagate Technology LLC. All rights reserved

Publication number: 100325579, Rev. C, May 2005, Printed in USA

Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC. SeaTools, SeaFONE, SeaBOARD and SeaTDD are registered trademarks or trademarks of Seagate Technology LLC. Other product names are registered trademarks or trademarks of their owners. Seagate reserves the right to change, without notice, product offerings or specifications.

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Seagate ST650211FX Installing your ST1 Series Flex interface model disc drive, Troubleshooting, Seagate support services