handle the drive carefully. In addition, do not attach any labels to
the drive top cover, as they may prevent proper ventilation.
Warranty. Contact your authorized Seagate distributor or dealer
for warranty information.
Maintenance and repair. Seagate drives do not require any
preventive maintenance. The head/disc assembly is sealed and
does not contain any user-serviceable components. Tampering with
the factory seal voids the warranty. Seagate customer-service
centers are the only facilities authorized to service Seagate drives.
Seagate does not sanction any third-party repair facilities.
Shipping. When transporting or shipping a drive,

you must use

a
Seagate-approved container. If possible, use an original Seagate
shipping box with a

Seagate Approved Package

label.

Shipping a

drive in a nonapproved container voids the drive warranty.

Seagate service centers may refuse receipt of components
improperly packaged or obviously damaged in transit. Call your
authorized Seagate distributor to purchase additional boxes.
Seagate recommends shipping by an air-ride carrier experienced
in handling computer equipment.
Installation overview
Drive installation can be divided into several logical steps:
1. Setting master/slave jumpers
2. Connecting cables
3. Mounting the drive in the system
4. Configuring system BIOS
5. Formatting and partitioning the drive
Each of these steps is described in detail on the following pages.
Some may not be applicable to your particular installation require-
ments.
2 ST9100A and ST9100AG Installation Guide, Rev. A