ST9235 Family Installation Guide, Rev. B

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Appendix C.

Technical support services

Product technical support is available for all Seagate products by calling the SeaFAX, SeaFONE, SeaTDD and SeaBOARD serv- ices described below. These services are free, but long-distance charges (if any) are paid by the user.

SeaFAX. 408/438-2620

You can use a touch-tone telephone to access Seagate’s automated FAX system and select technical support informa- tion by return FAX. This service is available 24 hours a day, 7 days a week.

SeaFONE. 408/438-8222

Seagate’s phone system provides recorded technical informa- tion on selected Seagate products while you are on hold. Technical support specialists are available to answer ques- tions from 8:00 A.M. to 5:00 P.M. (PST), Monday through Friday. Recordings are accessible 24 hours a day, 7 days a week.

SeaTDD. 408/438-5382

Using a TDD (Telecommunications Device for the Deaf) de- vice, you can send questions or comments 24 hours a day, or communicate with a technical support specialist between 8:00 A.M. and 5:00 P.M. (PST), Monday through Friday.

SeaBOARD.

The Seagate Technical Support Bulletin Board System (BBS) is available 24 hours a day, 7 days a week. A modem is required to access this service. Set your communications software for eight data bits, no parity and one stop bit (8N1).

Using the SeaBOARD BBS you can obtain:

Specifications and configuration for Seagate products.

Reprints of Seagate documentation.

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Seagate ST9235AG, ST9145A, ST9080A manual Appendix C Technical support services, SeaFAX /438-2620

ST9145A, ST9235A, ST9080A, ST9235AG, ST9235 specifications

Seagate has been a prominent player in the storage industry, constantly innovating and producing hard drives that cater to both consumer and enterprise needs. The Seagate ST9235, ST9235AG, ST9080A, ST9235A, and ST9145A are notable models that highlighted the company's commitment to performance, reliability, and advanced technology.

The Seagate ST9235 is a 2.5-inch hard disk drive that primarily serves the mobile computing market. This model is known for its compact size, making it an ideal choice for laptops and portable systems. One of its standout features is its low power consumption, which helps prolong battery life in portable devices. The drive incorporates advanced shock protection, ensuring data integrity even in the event of accidental drops or jolts.

The ST9235AG variant builds upon the ST9235, offering enhanced features tailored for even more demanding applications. This model supports a higher rotation speed, which results in improved data transfer rates and decreased latency. It also includes an upgraded error correction algorithm that further enhances data reliability, making it suitable for both personal and professional use.

Moving on to the ST9080A, this model is designed for enterprise environments where performance is crucial. It supports a larger capacity, allowing businesses to store significant amounts of data efficiently. The ST9080A utilizes Seagate's Servo technology, which enhances track-to-track seeking performance, resulting in faster access to data. This model is particularly valued in applications such as video recording and data archiving due to its robustness.

The ST9235A, a close relative of the ST9235, emphasizes versatility and reliability. It is designed with a focus on various form factors, allowing it to be used in both laptops and desktop environments. This model offers an impressive MTBF (Mean Time Between Failures) rating, which is crucial for users who prioritize long-term dependability. Its performance is characterized by a balanced combination of speed and storage capacity.

Lastly, the ST9145A is a high-performance drive that caters to the needs of users seeking advanced storage solutions. Featuring larger cache memory, this model can significantly reduce data access times. Additionally, the ST9145A employs features designed to minimize operational noise and vibration, promising a quieter experience for users.

In summary, the Seagate ST9235, ST9235AG, ST9080A, ST9235A, and ST9145A models collectively illustrate Seagate’s dedication to producing hard drives that meet varied needs, from mobile computing to enterprise-level storage. Their impressive features, advanced technologies, and consistent reliability make them standout choices in the competitive storage market.