Sears Z42PQ20-U owner manual Before Calling for Service

Models: Z42PQ20-U

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Z42PQ20-U 9/21/09 2:51 PM Page 32

BEFORE CALLING FOR SERVICE:

Please check your operating guide – you may avoid a service call.

Please have your product model number, serial number and the date of purchase or the date of original installation available.

If a replacement unit is required, under some circumstances you may be asked to provide a reserve deposit to Zenith against a credit card number as surety for advanced shipment. Your credit card will not be charged if you return the defective unit within 10 working days.

If a replacement unit is received, please use the carton and packaging from that unit in returning the defective unit to Zenith.

Parts and service in accordance with the Zenith warranty are Zenith’s responsibility and will be provided without charge. Other service requirements will be at the owner’s expense. If you have problems in obtaining satisfactory warranty service, write or call the Zenith Customer Interactive Center. Service may be provided by independently owned and operated service organizations.

To assure proper credit and avoid unnecessary charges, you must obtain a Return Authorization before returning any product for Zenith Warranty Service. Contact the number below or your authorized Zenith repair facility for details.

IMPORTANT: Please fill out and mail your Product Registration Card or go to www.zenithservice.com to register your product online. This information allows Zenith to reach you promptly should we discover a safety or reliability problem that could affect you.

TO CONTACT ZENITH BY MAIL: LG Customer Interactive Center

201 James Record Road

Huntsville, Alabama 35824 http://www.zenithservice.com

P/N : MFL58372908 (0909-REV00) Printed in Korea

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Sears Z42PQ20-U owner manual Before Calling for Service