TROUBLE-SHOOTING GUIDE
!Always unplug vacuum from outlet before dismantling any part of the machine!
PROBLEM | REASON | SOLUTION | ||
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Does not turn on | 1. Telescopic tube not inserted properly. | 1. | See page 5. | |
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| 2. | Not plugged into working outlet. | 2. | Use another outlet. |
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| 3. | Cable worn. | 3. | Replace cable. |
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| 4. | K3: The power control slider | 4. | K3: Set slider switch to “on” |
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| switch is set to “0” (“off” position). |
| position. See page 7. |
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Bag full or clog light on | 1. Bag full. | 1. | Replace filter bag. See page 9. | |
Bag full or clog light on |
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& machine shuts off | 2. Clog in hose, telescopic tube, | 2. | See Clog Removal on page 10. | |
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| brush or head, or entrance to |
| K3 users with clog in power head |
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| filter bag. |
| attachment: refer to clog removal |
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| in the |
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| manual. |
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| 3. | 3. | Replace | |
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| See page 9. |
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| 4. | Exhaust filter dirty. | 4. | Replace exhaust filter. See page 9. |
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Does not pick up | 1. Hose/handle assembly not | 1. | Reinsert hose/handle assembly | |
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| correctly inserted. |
| making sure that it is lined up |
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| properly and is snapped into |
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| place. See page 5. |
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| 2. | The suction control dial is rotated | 2. | K2: Rotate suction control |
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| to no suction setting |
| dial to yellow setting. See page 6. |
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| 3. | Filter bag cover not closed. | 3. | See below. |
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Filter bag door won’t | 1. Filter bag cover not fully closed. | 1. | Reinsert bag. Lock the cover | |
fully close |
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| down firmly. |
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| 2. | Bag not inserted properly | 2. | Reinsert bag. lock the cover |
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| down firmly. |
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| 3. | 3. | Remove the filter bag cover (26) and | |
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| inserted. |
| make sure the |
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| housing is seated firmly in place |
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| (see pg. 9, figure 18). |
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