Sennheiser RS 185 Other problems

Troubleshooting

Other problems

Problem	Possible cause	Possible solutions	Page

Transmitter		Check the connection of the power supply
does not turn	No power connection.	Check the connection of the power supply	16
does not turn	No power connection.	unit.	16
on		unit.
on

	The rechargeable batteries are almost	Recharge the rechargeable batteries.	18
	empty.	Recharge the rechargeable batteries.	18
	empty.
Headphones	No batteries inside the battery	Insert the rechargeable batteries.	17
Headphones	compartments.	Insert the rechargeable batteries.	17
do not turn on	compartments.	Remove the rechargeable batteries from
	The rechargeable batteries are inserted	Remove the rechargeable batteries from
	The rechargeable batteries are inserted	the headphones and reinsert them again.	17
	the wrong way round.	the headphones and reinsert them again.	17
	the wrong way round.	Observe correct polarity.
		Observe correct polarity.

Operating time	The rechargeable batteries are	Replace the rechargeable batteries with	17
decreases	exhausted.	new ones.	17
decreases	exhausted.	new ones.

You hear	The rechargeable batteries are almost
beeps in the	The rechargeable batteries are almost	Recharge the rechargeable batteries.	18
beeps in the	empty.	Recharge the rechargeable batteries.	18
headphones	empty.
headphones

	Distance to the transmitter is too large.	Reduce the distance to the transmitter.	–
	Headphones are not paired to the	Pair the headphones to the transmitter.	25
	transmitter.	Pair the headphones to the transmitter.	25
	transmitter.
Headphones		Perform a proximity pairing:
cannot be	Another set of headphones is being	1. Place the headphones as close as
connected	Another set of headphones is being	possible to the transmitter.
connected	charged so I can‘t pair my second	possible to the transmitter.	–
to the	charged so I can‘t pair my second	2. Switch the headphones on.	–
to the	headphones.
transmitter
		3. Press the Volume +/- buttons


		simultaneously for about 7 seconds.
	Headphones are not compatible.	Use Sennheiser HDR 165, 175, 185, or	–
	Headphones are not compatible.	195 wireless headphones only.	–
		195 wireless headphones only.

		Press the LEVEL button to activate the	23
MLC LED		automatic level control.	23
MLC LED	Input signal is excessively high.	automatic level control.
flashes red	Input signal is excessively high.	Adjust the input signal by using the MLC	24
flashes red		Adjust the input signal by using the MLC
		rotary switch.
		rotary switch.

The ALC and	You pressed the LEVEL button and the	ALC or MLC is only necessary when using
MLC LEDs flash	You pressed the LEVEL button and the	ALC or MLC is only necessary when using	–
MLC LEDs flash	digital audio input is selected.	the analog audio input.	–
green thrice

If you encounter a problem that is not listed in the table, or if the solutions provided do not work, please visit the RS 185 product page at www.sennheiser.com for the most up-to-date list of frequently asked questions.

You may also contact your local Sennheiser service partner for assistance. To find a Sennheiser service partner in your country, visit www.sennheiser.com.

RS 185 29