If a problem occurs ...

If a problem occurs ...

Problem

Possible cause

Possible solution

Bodypack

Lock mode is

Deactivate the lock

transmitter

activated

mode (see page 12).

cannot be

 

 

operated,

 

 

“Locked”

 

 

appears on

 

 

the display

 

 

panel

 

 

 

 

 

No opera-

Batteries are flat

Replace the batteries or

tion indica-

or accupack is flat

recharge the accupack

tion

 

(see page 8).

No RF signal

Bodypack trans-

Set the bodypack

at the

mitter and

transmitter to the same

receiver

receiver are not

channel as the receiver.

 

on the same

Synchronize the body-

 

channel

 

pack transmitter

 

 

 

 

with the receiver

 

 

(see page 27).

 

Transmission

Reduce the distance

 

range is exceeded

between bodypack

 

 

transmitter and

 

 

receiving antennas.

 

 

Increase the trans-

 

 

mission power

 

 

(see page 25).

 

RF signal is

Activate the RF signal

 

deactivated

(see page 13).

 

(“RF Mute“)

 

 

 

 

RF signal

Bodypack trans-

Cancel the muting

available,

mitter is muted

(see page 13).

no audio

(MUTE)

 

signal,

Receiver’s squelch

Reduce the squelch

“MUTE”

threshold is

threshold setting on

appears on

adjusted too high

the receiver.

the display

Bodypack trans-

Activate or deactivate

panel

mitter doesn’t

the pilot tone transmis-

 

 

transmit a pilot

sion (see page 25).

 

tone

 

 

 

 

Audio signal

Bodypack trans-

Adjust the input

has a high

mitter’s sensi-

sensitivity

level of

tivity is adjusted

(see page 20).

background

too low/too high

 

noise or

 

 

audio signal

 

 

is distorted

 

 

 

 

 

If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance.

To find a Sennheiser partner in your country, search at www.sennheiser.com under “Service & Support”.

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