Shark UV420 manual Troubleshooting, Problem, Possible Reasons & Solutions, lightweight, movable

Troubleshooting

WARNING:

to reduce the risk of electric shock, the power cord must be disconnected before performing maintenance/troubleshooting checks.

PROBLEM	POSSIBLE REASONS & SOLUTIONS
	Check filters to see if they need cleaning. Follow instructions for rinsing
	and drying the filters before re-inserting back into the vacuum. (See
Vacuum is not	“Maintenance” sections for instructions.)
	Dust cup may be full; empty dust cup.
picking up dirt.	Check hose and hose connections for blockages; clear blockages if required.
	If dust cup is empty, and attachment inlets are clear, check for other
	blockages. (See “Checking for Blockages” for instructions.)
Vacuum lifts scatter rugs	Suction is powerful. Take care when vacuuming scatter-type rugs or rugs with
(lightweight, movable	delicately sewn edges. Open the suction release on the hose to decrease
rugs).	suction power.
	Check filters to see if they need cleaning. Follow instructions for rinsing
	and drying the filters before re-inserting back into the vacuum. (See
	“Maintenance” sections for instructions.)
Airflow is restricted. No	Dust cup may be full; empty dust cup.
	Check hose, hose connections, nozzles and accessories for blockages; clear
suction or light suction.
	blockages if required.
	Close the suction release on the hose to increase suction power.
	If dust cup is empty, and attachment inlets are clear, check for other
	blockages. (See “Checking for Blockages” for instructions.)
Motorized floor brush	Immediately turn off and unplug vacuum, disconnect the nozzle and remove
has become jammed or	blockage before reconnecting and turning vacuum back on. (See “Checking
has shut off.	for Blockages” for instructions.)
	This vacuum cleaner is equipped with a motor protective thermostat. If for
	some reason your vacuum overheats, the thermostat will automatically turn
	the unit off. Should this occur, perform the following steps to restart the
	motor thermostat:
	1. Move the On/Off switch to the “O” (Off) position.
	2. Unplug the vacuum.
Vacuum turns off on its	3. Empty the dust cup and clean filters. (See “Maintenance” sections for
	instructions.)
own.	4. Check for blockages in hose, accessories and inlet openings.
	(See “Checking for Blockages” for instructions.)
	5. Allow the unit to cool for a minimum of 45 minutes.
	6. Plug in the vacuum.
	7. Turn the On/Off switch to the “I” (On) position to restart the vacuum.
	Note: If vacuum still does not start, contact Customer Service at:
	1-800-798-7398.

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TOLL FREE: 1-800-798-7398

UV420_26_IB_E_120810_3.indd 10

12-08-10 9:35 AM