Problems and Solutions
140
Dialing and fax transmission problems
Problem Solution
No dial tone when you
pick up an extension
phone connected to the
machine or use the line
monitor function.
• Make sure that the telephone line is properly
connected to both the TEL. LINE jack and the wall
jack (see page 14).
• Make sure that the telephone line is good.
Dialing is not possible. • Make sure the power cord is properly plugged into a
power outlet.
• Make sure that the telephone line is properly
connected to both the TEL. LINE jack and the wall
jack (see page 14).
• Make sure that the machine is set to the correct
dialing mode for your telephone line (see page 14).
The power is on, but no
transmission takes place.
• Make sure that the receiving machine has paper.
• Make sure that the telephone line cord is plugged into
the TEL. LINE jack, and not the TEL. SET jack.
• If the receiving machine is in manual mode with no
attendant, reception will not be possible.
• Check the display for error messages.
• If an extension phone is connected to the machine,
pick up the phone and check for a dial tone. Dial the
receiving machine using the extension phone and
make sure that it is responding (you should hear a fax
tone). If an extension phone is not connected to the
machine, use the Line Monitor function (see page 76).
Nothing is printed at the
receiving end.
• Make sure that the document for transmission is
placed face down if you are using the document glass,
or face up if you are using the auto document feeder.