Troubleshooting, Check the connections | Sharp AR-NB2 A instruction

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TROUBLESHOOTING

Troubleshooting

This chapter explains how to solve network connection problems. For information on paper, removing misfeeds, and replacing the toner cartridge, see the operation manual for the machine.

Check the connections

■Is the LAN cable disconnected?

Make sure that the LAN cable is firmly inserted in the connectors on the network expansion kit and your computer. For information on connecting the LAN cable, see software setup guide for network printer.

■Is the machine configured for use on the same network as the computer?

The machine cannot be used if it is not connected to the same network as the computer, or if it is not configured for use on the network.

For more information, consult your network administrator.

Points to check in Windows

■Are you using a port that was created with Standard TCP/IP Port?

If you are using a port created using Standard TCP/IP Port in Windows 2000/XP/Server 2003/Vista, printing may not take place correctly if "SNMP Status Enabled" is selected in the port settings of the printer driver. Open the printer driver properties and click the "Configure Port" button on the

"Ports" tab. In the window that appears, make sure the "SNMP Status Enabled" checkbox is not selected .

Points to check on the Macintosh

■Is AppleTalk enabled?

In Mac OS X, click "Network" in "System Preferences" and select Ethernet in "Show". Click the "AppleTalk" tab and make sure that "Make AppleTalk Active" is selected.

In Mac OS 9.0 to 9.2.2, open the "Chooser" from the Apple menu and make sure that "Active" is selected. Printing is not possible if "Active" is not selected.

■Is "Ethernet" selected for the "Connect via" of AppleTalk? (When using Mac OS 9.0 to 9.2.2.)

Open "AppleTalk" from the "Control Panels" and make sure that "Ethernet" is selected in the "Connect via" menu. Printing is not possible if "Ethernet" is not selected.

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Sharp AR-NB2 A manual Troubleshooting, Check the connections, Points to check in Windows, Points to check on the Macintosh

Contents

Network expansion kit Online Manual Trademark Acknowledgments Introduction How to Control the Online Manual How to use the online manualUsing Bookmarks How to Print Out This Manual Contents Troubleshooting Printer. If you need to change any print Basic printingWish to print If the tray runs out of paper during printing When Paper Source is set to Auto SelectCancel a print job Windows 2000/XP/Server 2003/Vista Machine image Printer driver settings Print data Printing result Sided Book Sided Tablet Two-sided printing Printing result Print data Right Turning Pamphlet Pamphlet style Printing multiple pages on one Fitting the printed image to the paper Rotating the print image 180 degrees Printing a watermark How to Print a Watermark Printing lines and vector graphics in black Printing text and lines/graphics in blackPrinting text in black Printer utilities Before using the Printer Status Monitor Using the printer utilities Using the printer utilitiesPrinter Administration Utility Starting up the printer utilities Right-click the Printer Status Monitor icon Changing the Printer Status Monitor settingsOn the task bar, and select Preferences from Pop-up menu On the task bar, and select Sharp Checking the printer statusStatus from the pop-up menu Click the Detail button Click the Print button Configure print settings That you wish to printMake sure that the correct printer is selected When Paper Feed is set to Auto Select About the Web pages How to access the Web page and view help 2System Information About the Web pages for users Directly printing a file in a computer Advanced job settings Configuring the printer condition settings 3Settings How to configure the settings Condition Settings Default Settings Printer condition setting menu Default Settings Printer condition settings FF=FF PCL Settings PostScript Settings About the Web pages for the administrator Admin Password Click Passwords in the menu framePassword Submit Click Print Port in the menu frame Setting up the E-mail print functionMail print function Function Command name Value Entry example Using the E-mail print function Key operator programs Configuring a setting in the key operator programs Key operator programs Interface settings Smtp setup Information setupClick Services in the menu frame Click Information in the menu frame Click Status Message in the menu frame Status message setupClick Submit to store the entered information Destination addresses and time schedule Enter the destination addresses Alerts message setupClick Alerts Message in the menu frame Check the connections TroubleshootingPoints to check in Windows Points to check on the Macintosh Macintosh Mac OS 9.0 to Removing the softwareWindows Network expansion kit memory*2 Printer specifications PPD Printer driver specifications Printer driver specifications Ropm Numerics Index ARNB2A-EX1