Sharp EC-S5170 Before Requesting Service, Troubleshooting Chart, For Customer Assistance, Problem

BEFORE REQUESTING SERVICE

If you experience any difficulties with your vacuum cleaner, use this Troubleshooting Chart first before requesting service.

NOTE:

Always remember to have the vacuum cleaner turned OFF and disconnect the plug from the power outlet before working on the vacuum cleaner.

TROUBLESHOOTING CHART

Problem	Check	Possible Remedy
Motor does not start when	Check if the power cord plug	Insert the plug properly into
the power switch is in the	is completely inserted into
		the outlet.
ON position.	the outlet.
The agitator does not ro-	Be sure the flat belt is not sev-	Replace the flat belt or install
tate when the power	ered or installed incorrectly.	it properly.
switch is in the ON posi-	Be sure the "RUG/FLOOR"
tion.	pedal is in "Rug".
Suction power is weak or	Check if the nozzle head, suc-	Remove any foreign objects
decreases suddenly.	tion hose, etc. is clogged.	that may have become
		jammed in the nozzle head,
		suction hose, etc.

Please request service if the problem still persists or if the problem is not defined in the Troubleshooting Chart.

FOR CUSTOMER ASSISTANCE

To aid in reporting this vacuum cleaner in case of loss or theft, please record below the model number and serial number located on this unit. We also suggest you record all the information listed and retain for future reference.

MODEL NUMBER	SERIAL NUMBER
DATE OF PURCHASE
Dealer		Telephone
Service Station		Telephone

TO PHONE: Dial 1-800-BE-SHARP (1-800-237-4277) for:

SERVICE (for your nearest Sharp Authorized Servicer)

PARTS (for your Authorized Parts Distributor)

ACCESSORIES

ADDITIONAL CUSTOMER INFORMATION

TO WRITE: For service problems, warranty information, missing items and other assistance:

Sharp Electronics Corporation

Customer Assistance Center 1300 Naperville Drive Romeoville, IL 60446-1091

Please provide the following information when you write or call: model number, serial number, date of purchase, your complete mailing adress (including zip code), your daytime telephone number (including area code) and description of the problem.

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