BEFORE REQUESTING SERVICE

BEFORE REQUESTING SERVICE

If you experience any difficulties with your vacuum cleaner, use this Troubleshooting Chart first before requesting service.

NOTE:

Always remember to have the vacuum cleaner turned OFF and disconnect the plug from the power outlet before working on the vacuum cleaner.

TROUBLESHOOTING CHART

Problem

Check
Possible Remedy

Motor does not start when

Check if the power cord plug

Insert the plug properly into

the power switch is in the

is completely inserted into

the outlet.

ON position.

the outlet.

 

 

 

 

The agitator does not ro-

Be sure the flat belt is not sev-

Replace the flat belt or install

tate when the power

ered or installed incorrectly.

it properly.

switch is in the ON posi-

Be sure the "RUG/FLOOR"

 

tion.

pedal is in "Rug".

 

 

 

 

Suction power is weak or

Check if the nozzle head, suc-

Remove any foreign objects

decreases suddenly.

tion hose, etc. is clogged.

that may have become

 

 

jammed in the nozzle head,

 

 

suction hose, etc.

 

 

 

Please request service if the problem still persists or if the problem is not defined in the Troubleshooting Chart.

FOR CUSTOMER ASSISTANCE

To aid in reporting this vacuum cleaner in case of loss or theft, please record below the model number and serial number located on this unit. We also suggest you record all the information listed and retain for future reference.

MODEL NUMBER

 

 

SERIAL NUMBER

 

 

 

 

 

 

DATE OF PURCHASE

 

 

 

 

 

 

Dealer

 

 

 

Telephone

 

 

 

 

 

 

Service Station

 

 

Telephone

 

 

 

 

 

 

 

 

 

 

 

 

 

TO PHONE: Dial 1-800-BE-SHARP (1-800-237-4277) for:

SERVICE (for your nearest Sharp Authorized Servicer)

PARTS (for your Authorized Parts Distributor)

ACCESSORIES

ADDITIONAL CUSTOMER INFORMATION

TO WRITE: For service problems, warranty information, missing items and other assistance:

Sharp Electronics Corporation

Customer Assistance Center 1300 Naperville Drive Romeoville, IL 60446-1091

Please provide the following information when you write or call: model number, serial number, date of purchase, your complete mailing adress (including zip code), your daytime telephone number (including area code) and description of the problem.

18

Page 18
Image 18
Sharp EC-S5170 Before Requesting Service, Troubleshooting Chart, For Customer Assistance, Problem, Check, Possible Remedy