TROUBLESHOOTING
Before calling for repair, please review the list below, since the problem may not be a unit malfunction.
SYMPTOM | REMEDY (not a malfunction) | |
Odours and smoke are not | • Clean or replace the filters if they appear to be heavily soiled. | |
removed. | (Refer to | |
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The | • The air could be impure at the time the unit was plugged in. (Refer | |
green even when the air is im- | to | |
pure. | plug one minute later. | |
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The | • The sensitivity of the sensor become unstable when the open- | |
ing of the odour sensor is dirty or is clogged. | ||
orange or red even when the | Clean the dust around the sensor opening using a vacuum | |
air is clean. | cleaner. (Refer to | |
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A clicking or ticking sound is | • Clicking or ticking sounds may be audible when the unit is gen- | |
heard from the unit. | erating ions. | |
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| • Check to see if the filters are heavily soiled. | |
The discharged air has an aro- | Replace the filters. | |
• Plasmacluster Air Purifiers emit small traces of ozone which | ||
ma or odour. | ||
may produce an odour. These ozone emissions are well below | ||
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| safety levels. | |
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The unit does not operate when | • Is the unit installed in a location that is difficult for the sensor to | |
detect cigarette smoke? | ||
cigarette smoke is in the air. | • Is the odour sensor opening blocked or clogged? | |
| (In this case, clean the opening.) (Refer to | |
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The Plasmacluster Indicator | • Check to see if the Lights OFF Mode is selected. If so, then | |
Light or the | press the Plasmacluster ON/OFF Button for 3 seconds to acti- | |
will not activate. | vate the indicator lights. | |
| (Refer to | |
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ENGLISH
ERROR DISPLAY
LAMP INDICATION | REMEDY | |
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| Fan motor is disconnected or abnormal. | |
The “SILENT” Fan Speed Indi- | Operation stops. | |
• Pressing the POWER ON/OFF button will reset the error dis- | ||
cator Light blinks. | ||
play, but if error occurs again, contact the shop where you | ||
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| purchased the unit. | |
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