FAQ Where can I find the model and serial numbers for my air cleaner? The model and serial numbers can be found on the back of the unit.How do I contact Sharp for service or to report a lost or stolen machine? You can call 1-905-568-7140 for service inquiries and to obtain the contact information for the nearest Sharp authorized service center.How can I reach Sharp for customer service or warranty information? You can write to Sharp Electronics of Canada Ltd., Customer Service at the address provided in the article.