Appendix
Troubleshooting
The problems described below are not always caused by malfunctions. Check the TV again before having the TV serviced.
| Problem |
| Possible solution |
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• | No power. | • | Check if you pressed POWER on the remote control unit (See page 9). |
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| If the indicator on the TV lights up red, press POWER. |
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| • | Is the AC cord disconnected? |
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| • | Has the power been turned on? (See page 9.) |
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• | Unit cannot be operated. | • | External influences such as lightning, static electricity, etc., may cause improper |
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| operation. In this case, operate the unit after first turning the power off the TV or |
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| unplugging the AC cord and |
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• | Remote control unit does not | • | Is battery inserted with polarity (e, f) aligned? (See page 7.) |
| operate. | • | Is battery worn out? (Replace with new battery.) |
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| • | Are you using it under strong or fluorescent lighting? |
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| • | Is a fluorescent light shining on the remote control sensor? |
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• | Picture is cut off. | • | Is the image position correct? (See page 17.) |
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| • | Are screen mode adjustments such as picture size made correctly? (See pages 16, 17 |
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| and 23.) |
• | Strange colour, light colour, or | • | Adjust the picture tone (See page 13). |
| dark, or colour misalignment. | • | Is the room too bright? The picture may look dark in a room that is too bright. |
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| • | Check the colour system setting (See pages 11 and 17). |
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| • | Check the input signal setting (See page 17). |
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| • | Check the HDMI auto view setting (See page 15). |
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• | Power is suddenly turned off. | • | The unit’s internal temperature has increased. |
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| Remove any objects blocking the vent or clean. |
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| • | Check the ECO setting (See page 14). |
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| • | Is the sleep timer set? (See page 7.) |
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• | No picture. | • | Is the connection to external equipment correct? (See page 6.) |
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| • | Has the input signal setup been performed correctly after connection? (See page 17.) |
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| • | Is the correct input selected? |
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| • | Is the picture adjustment correct? (See page 13.) |
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| • | Is the antenna connected properly? (See page 5.) |
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| • | Is “On” selected in “Audio only”? (See page 17.) |
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• | No sound. | • | Is the volume too low? (See page 7.) |
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| • | Make sure that headphones are not connected. |
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• | The TV sometimes makes a | • | This is not a malfunction. This happens when the cabinet slightly expands and contracts |
| cracking sound. |
| according to changes in temperature. This does not affect the TV’s performance. |
Cautions regarding use in high and low temperature environments
•When the unit is used in a low temperature space (e.g. room, office), the picture may leave trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal.
•Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a heater, as this may cause the cabinet to deform and the LCD panel to malfunction.
Storage temperature: f20°C to e60°C.
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